Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support residents and site teams during refurbishment projects in a fast-paced environment.
- Company: Join a leading Social Housing contractor with a focus on community impact.
- Benefits: Competitive salary, car allowance, and opportunities for professional growth.
- Other info: Dynamic role with hands-on training and collaboration with various stakeholders.
- Why this job: Be the vital link between tenants and contractors, making a real difference in people's homes.
- Qualifications: Customer service experience, strong communication skills, and a valid UK driving license.
The predicted salary is between 24000 - 26000 £ per year.
Full time, permanent
£24,000 - £26,000 per annum plus car allowance and mileage
Role will be based in Guildford, Camberley and surrounding areas.
We are working with a leading Social Housing contractor to recruit a Trainee Resident Liaison Officer to join their team covering projects in Guildford, Camberley and surrounding areas. Driving license is essential for this role.
You will be part of a team who carry out planned refurbishment works within Social Housing properties. You will shadow an experienced RLO learning on the job, acting as the face of the business and the customer service expert and point of liaison between tenants and site teams.
Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and trades.
Liaise with site management staff to enable the flow of information between all parties. Where appropriate, consult with resident representatives and groups, arranging meetings to communicate the programme, get feedback and discuss any other locally significant issues. Arrange appointment for surveys and works.
Previous Experience and Qualifications:
- Previous customer service experience
- Excellent organisational skills
- Excellent communication skills
- Ability to work to tight deadlines
- Ability to work remotely as well as part of a team
- Professional attitude and approach to work
- Ability to competently operate MS office (Word & Excel)
- Current and Valid UK driving license
- Self-starter and highly motivated
If you are interested please apply online now, or call Meg on 07984 974707 for more information.
Contractor Liaison Officer in Guildford employer: Howells Solutions Limited
Contact Detail:
Howells Solutions Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contractor Liaison Officer in Guildford
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their projects. Be ready to discuss how your skills align with their needs, especially in customer service and communication, which are key for a Trainee Resident Liaison Officer.
✨Tip Number 3
Practice your pitch! When you get the chance to meet potential employers or network, have a quick summary of your experience and what you bring to the table. Make it engaging and relevant to the role you're after.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to reach out directly.
We think you need these skills to ace Contractor Liaison Officer in Guildford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your customer service experience and any relevant organisational skills to show us you're a great fit for the Trainee Resident Liaison Officer role.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about this role. Share specific examples of how you've successfully communicated with clients or managed projects, as this will help us see your potential as the face of our business.
Show Off Your Communication Skills: Since communication is key in this role, make sure your application is clear and concise. Use proper grammar and structure to demonstrate your ability to convey information effectively, just like you would when liaising with tenants and site teams.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Howells Solutions Limited
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Trainee Resident Liaison Officer. Familiarise yourself with the key tasks like liaising with tenants and site teams, and be ready to discuss how your previous customer service experience aligns with these duties.
✨Showcase Your Communication Skills
As this role requires excellent communication, prepare examples that demonstrate your ability to effectively convey information and resolve issues. Think of situations where you successfully managed stakeholder relationships or handled customer queries.
✨Demonstrate Your Organisational Skills
Be ready to talk about how you manage your time and prioritise tasks, especially in a fast-paced environment. You might want to share specific tools or methods you use to stay organised, as this will show you can handle the demands of the role.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. This could include inquiries about the team dynamics, the types of projects you'll be working on, or how success is measured in the role. It shows your genuine interest and helps you assess if the company is the right fit for you.