At a Glance
- Tasks: Lead a team to deliver exceptional customer service in social housing repairs.
- Company: Leading contractor in the Social Housing sector with a strong community focus.
- Benefits: Competitive salary, permanent position, and opportunities for career advancement.
- Other info: Join a supportive environment that values your contributions and growth.
- Why this job: Make a difference in people's lives while managing a passionate team.
- Qualifications: Experience in customer service management and a passion for helping others.
The predicted salary is between 40000 - 48000 € per year.
If you want to know about the requirements for this role, read on for all the relevant information.
Based near Surbiton
Full-Time, permanent
Salary: £40,000 - £48,000 DOE
We are currently working in partnership with a leading contractor within the Social Housing sector to recruit an experienced and customer-focused Customer Service Manager to join their growing team located near Surbiton.
This is an excellent opportunity for an experienced professional.
Customer Service Manager in Ewell employer: Howells Solutions Limited
As a leading contractor in the Social Housing sector, we pride ourselves on fostering a supportive and inclusive work culture that prioritises employee well-being and professional growth. Our team members enjoy competitive salaries, comprehensive benefits, and opportunities for advancement, all while making a meaningful impact in the community near Surbiton. Join us to be part of a dedicated team that values your contributions and encourages your development.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Manager in Ewell
✨Tip Number 1
Network like a pro! Reach out to people in the social housing sector, especially those who work in customer service. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching common questions for Customer Service Managers. Think about your past experiences and how they relate to the role. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Showcase your skills! Bring examples of how you've handled customer complaints or improved service in previous roles. This will help us see how you can make a difference in our team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Customer Service Manager in Ewell
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in customer service, especially in social housing. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about customer service and how you can contribute to our team. Keep it engaging and relevant to the job description.
Showcase Relevant Experience:When filling out your application, focus on your previous roles that relate to customer service management. We love seeing real examples of how you've handled challenges and improved customer satisfaction.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss any important updates from us!
How to prepare for a job interview at Howells Solutions Limited
✨Know Your Stuff
Before the interview, make sure you understand the ins and outs of social housing repairs and maintenance. Familiarise yourself with common issues faced in this sector and be ready to discuss how you would handle them.
✨Showcase Your Customer Focus
As a Customer Service Manager, your ability to connect with clients is key. Prepare examples of how you've successfully resolved customer complaints or improved service delivery in previous roles. This will demonstrate your commitment to customer satisfaction.
✨Research the Company
Take some time to learn about the contractor you'll be interviewing with. Understand their values, mission, and recent projects. This knowledge will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Prepare Questions
Interviews are a two-way street! Think of insightful questions to ask about the role, team dynamics, and company culture. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
