At a Glance
- Tasks: Lead a team to deliver exceptional customer service in social housing repairs.
- Company: Join a leading contractor in the Social Housing sector.
- Benefits: Competitive salary and opportunities for professional growth.
- Other info: Full-time, permanent position with a supportive team environment.
- Why this job: Make a difference in people's lives through effective service management.
- Qualifications: Experience in customer service and strong leadership skills.
The predicted salary is between 40000 - 48000 € per year.
We are currently working in partnership with a leading contractor within the Social Housing sector to recruit an experienced and customer-focused Customer Service Manager to join their growing team located near Surbiton.
Full-Time, permanent
Salary: £40,000 - £48,000 DOE
Locations
Customer Service Manager (Contract, Temporary) in Ewell, Surrey employer: Howells Solutions Limited
Join a leading contractor in the Social Housing sector, where your role as a Customer Service Manager will be pivotal in enhancing tenant satisfaction and service delivery. With a strong commitment to employee development, a supportive work culture, and competitive salary packages, this company offers a rewarding environment for those looking to make a meaningful impact in the community. Located near Surbiton, you will benefit from a vibrant area that fosters both professional growth and personal well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Manager (Contract, Temporary) in Ewell, Surrey
✨Tip Number 1
Network like a pro! Reach out to your connections in the social housing sector and let them know you're on the lookout for a Customer Service Manager role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research common questions for customer service management roles, especially in social housing. Practise your answers and think of examples that showcase your experience and skills.
✨Tip Number 3
Show off your personality! When you get the chance to meet potential employers, be yourself. They want to see how you'd fit into their team, so let your passion for customer service shine through.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can give you a better chance of landing that Customer Service Manager gig. Let's get you hired!
We think you need these skills to ace Customer Service Manager (Contract, Temporary) in Ewell, Surrey
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in customer service, especially in social housing or repairs and maintenance. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Tell us why you're passionate about customer service and how you can contribute to our team. Keep it engaging and relevant to the role.
Showcase Your Achievements:Don’t just list your responsibilities; share specific achievements that demonstrate your impact in previous roles. Numbers and examples can really make your application stand out!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Howells Solutions Limited
✨Know Your Stuff
Make sure you understand the ins and outs of social housing repairs and maintenance. Brush up on relevant legislation and best practices in customer service within this sector. This will show your potential employer that you're not just a good fit, but that you're genuinely interested in the role.
✨Showcase Your Experience
Prepare specific examples from your past roles where you've successfully managed customer service teams or resolved complex issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you demonstrate your skills effectively.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the team dynamics, challenges they face in social housing, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
✨Dress the Part
Even though it’s a temporary contract, first impressions matter! Dress smartly and professionally to convey that you take the opportunity seriously. It sets a positive tone for the interview and reflects your commitment to the role.
