At a Glance
- Tasks: Lead a team to deliver exceptional customer service in social housing repairs.
- Company: Join a leading contractor in the Social Housing sector.
- Benefits: Competitive salary, permanent position, and career growth opportunities.
- Other info: Full-time role based near Surbiton with a supportive team environment.
- Why this job: Make a difference in people's lives through effective service management.
- Qualifications: Experience in customer service and strong leadership skills.
The predicted salary is between 40000 - 48000 € per year.
If you want to know about the requirements for this role, read on for all the relevant information.
Based near Surbiton
Full-Time, permanent
Salary: £40,000 - £48,000 DOE
We are currently working in partnership with a leading contractor within the Social Housing sector to recruit an experienced and customer-focused Customer Service Manager to join their growing team located near Surbiton. This is an excellent opportunity for an experienced professional.
Locations
Customer Service Manager in Ewell, Surrey employer: Howells Solutions Limited
As a leading contractor in the Social Housing sector, we pride ourselves on fostering a supportive and inclusive work culture that prioritises employee well-being and professional growth. Located near Surbiton, our team enjoys competitive salaries, comprehensive benefits, and ample opportunities for career advancement, making us an exceptional employer for those seeking meaningful and rewarding employment in customer service management.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Manager in Ewell, Surrey
✨Tip Number 1
Network like a pro! Reach out to your connections in the social housing sector and let them know you're on the lookout for a Customer Service Manager role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research common questions for customer service management roles and practice your answers. We can help you with mock interviews to boost your confidence and nail that job!
✨Tip Number 3
Showcase your skills! When you get the chance to meet potential employers, highlight your experience in social housing repairs and maintenance. Use specific examples to demonstrate how you've made a difference in previous roles.
✨Tip Number 4
Apply through our website! We make it super easy to find and apply for jobs that match your skills. Plus, we’re always updating our listings, so keep checking back for new opportunities in customer service management!
We think you need these skills to ace Customer Service Manager in Ewell, Surrey
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in customer service, especially in social housing. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about customer service and how you can contribute to our team. Keep it engaging and relevant to the job description.
Showcase Relevant Experience:When filling out your application, focus on your previous roles that relate to customer service management. We love seeing real examples of how you've handled challenges and improved customer satisfaction.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss any important updates from us!
How to prepare for a job interview at Howells Solutions Limited
✨Know Your Stuff
Before the interview, make sure you understand the ins and outs of social housing repairs and maintenance. Brush up on relevant legislation and best practices in customer service within this sector. This will show your potential employer that you're not just a good fit for the role, but also genuinely interested in the field.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your customer service skills and management experience. Think about challenges you've faced and how you resolved them, especially in a social housing context. This will help demonstrate your capability to handle the responsibilities of the Customer Service Manager position.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about the company's approach to customer service and their vision for the future. This not only shows your interest but also helps you gauge if the company aligns with your values and career goals.
✨Dress the Part
While it’s important to be comfortable, remember that first impressions count. Dress smartly and professionally to convey that you take the opportunity seriously. A polished appearance can boost your confidence and set a positive tone for the interview.
