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- Tasks: Manage disrepair works, ensuring high-quality repairs and customer satisfaction.
- Company: Join a leading contractor in the Social Housing sector based in Croydon.
- Benefits: Competitive salary of £50k - £55k plus a comprehensive package.
- Why this job: Make a real impact in residents' lives while working in a supportive team environment.
- Qualifications: Experience in Social Housing and strong communication skills are essential.
- Other info: Opportunity for career growth and development within a reputable company.
Here at Howells we are working with a leading contractor within the Social Housing sector to recruit a Disrepair Manager to join their team based in Croydon. As the Disrepair Manager, you will be responsible for end to end management and delivery of disrepair works across the contract, focusing on delivering great customer satisfaction and high-quality repairs for the residents. The successful candidate must have effective communication skills and experience of working within the Social Housing sector.
Duties:
- Supervise and manage the disrepair maintenance technicians and contractors
- Manage the inspection, maintenance and repair of properties in order to ensure that properties are repaired/maintained with a first time fix approach for Disrepair work within the targets set within the disrepair protocol or that have been established with the party issuing the claim
- Supervision of the contract ensuring that all operatives are working efficiently and productively
- Ensuring that suppliers/subcontractor works are carried out in accordance with the work sheets given and in a timely manner meeting all contract KPI targets
- Liaising with the customers and dealing with any queries or issues which may arise
- Ensuring works are completed on time and to a high quality standard
- Ensure all client's expectations are achieved
- Ensure that paperwork and reports are fully completed and submitted in-line with the Company procedure
- Driving from site to site as part of the daily duties
- Be jointly responsible for ensuring the work place is tidy and safe
- To complete time sheets and work sheets and reports as required
- Attend inspections where necessary
If this role is of interest to you please apply online now.
Disrepair Manager employer: Howells Solutions Limited
Contact Detail:
Howells Solutions Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Disrepair Manager
✨Tip Number 1
Familiarise yourself with the specific disrepair protocols and regulations within the Social Housing sector. Understanding these guidelines will not only help you in interviews but also demonstrate your commitment to delivering high-quality repairs.
✨Tip Number 2
Network with professionals already working in the Social Housing sector. Attend industry events or join relevant online forums to connect with others who can provide insights and potentially refer you for the Disrepair Manager position.
✨Tip Number 3
Prepare to discuss your experience in managing teams and projects effectively. Be ready to share specific examples of how you've ensured customer satisfaction and met KPIs in previous roles, as this will be crucial for the Disrepair Manager position.
✨Tip Number 4
Research the company you're applying to thoroughly. Understand their values, recent projects, and challenges they face in the Social Housing sector. This knowledge will help you tailor your approach and show that you're genuinely interested in contributing to their success.
We think you need these skills to ace Disrepair Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Disrepair Manager position. Tailor your application to highlight relevant experience in social housing and disrepair management.
Highlight Relevant Experience: In your CV and cover letter, emphasise your previous roles in social housing or property management. Provide specific examples of how you've successfully managed disrepair works and improved customer satisfaction.
Showcase Communication Skills: Effective communication is key for this role. Include examples in your application that demonstrate your ability to liaise with clients, manage teams, and resolve issues efficiently.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a managerial position.
How to prepare for a job interview at Howells Solutions Limited
✨Showcase Your Communication Skills
As a Disrepair Manager, effective communication is key. Be prepared to discuss how you've successfully communicated with clients and team members in the past. Use specific examples to demonstrate your ability to handle queries and resolve issues efficiently.
✨Highlight Your Experience in Social Housing
Make sure to emphasise your experience within the Social Housing sector. Discuss any relevant projects or roles you've held that relate to disrepair management, focusing on your understanding of the unique challenges and requirements of this field.
✨Demonstrate Your Problem-Solving Skills
Prepare to talk about situations where you've had to manage disrepair works under tight deadlines. Share examples of how you ensured high-quality repairs while meeting contract KPIs, showcasing your ability to think on your feet and deliver results.
✨Be Ready to Discuss Team Management
Since you'll be supervising technicians and contractors, be ready to discuss your management style. Talk about how you motivate your team, ensure productivity, and maintain a safe working environment, as these are crucial aspects of the role.
