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- Tasks: Lead a team to manage repairs and maintenance for social housing properties.
- Company: Join an award-winning contractor dedicated to quality housing solutions in Liverpool.
- Benefits: Enjoy a competitive salary up to £58k plus a comprehensive benefits package.
- Why this job: Make a real impact on community living while developing your leadership skills.
- Qualifications: Experience in contract management and a passion for social housing is essential.
- Other info: Contact Mia at 07538 237552 for more details or to apply.
The predicted salary is between 42000 - 68000 £ per year.
We are working with an innovative and award-winning Social Housing Repairs & Maintenance Contractor who are looking for a Contract Manager to join their team based in Liverpool.
The key function of this role is to manage the team of Managers, Supervisors and trades delivering the repairs service, ensuring a high quality and commercially focused service is delivered.
Key Responsibilities:- Lead and ensure the efficient management of the reactive repairs and maintenance of our client's properties, ensuring these properties meet the required housing and quality standards, whilst maximising resident satisfaction and contributing to business performance and financial strength.
- Ensure that all activities undertaken meet the client's business objectives, turnaround times and other key performance indicators and work/quality standards.
- Develop and maintain procedures for responding quickly and effectively to complaints and enquiries from members and customers.
- Maintain effective relationships with key stakeholders, clients, contractors and residents, whilst promoting and championing our client's values and standards at all times.
- Deal with escalations of complaints including disrepairs and Environmental Health Notices (EHN).
- Effectively manage a maintenance budget and authorise spends up to agreed levels whilst maximising cost effectiveness and having regard for financial strength.
- Ensure compliance of the day to day or void teams in respect of governance and adherence to the relevant statutory and regulatory provisions, including health & safety.
Please apply online or call Mia on 07538 237552.
Contract Manager - Repairs and Maintenance in Liverpool employer: Howells Solutions Limited
Contact Detail:
Howells Solutions Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Manager - Repairs and Maintenance in Liverpool
✨Tip Number 1
Familiarise yourself with the specific challenges and regulations in social housing repairs and maintenance. Understanding the local context in Liverpool, including any recent changes in legislation or community needs, will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with professionals in the social housing sector. Attend local events or join relevant online forums to connect with others in the field. This can provide valuable insights and potentially lead to referrals for the Contract Manager position.
✨Tip Number 3
Prepare to discuss your experience in managing teams and budgets effectively. Be ready to share specific examples of how you've improved service delivery or resident satisfaction in previous roles, as this will be crucial for the role.
✨Tip Number 4
Research the company’s values and recent projects. Being able to articulate how your personal values align with theirs and how you can contribute to their ongoing success will set you apart from other candidates.
We think you need these skills to ace Contract Manager - Repairs and Maintenance in Liverpool
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in contract management, repairs, and maintenance within the social housing sector. Use specific examples that demonstrate your ability to manage teams and deliver high-quality services.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities outlined in the job description. Emphasise your leadership skills, experience with stakeholder management, and your commitment to maintaining high standards in repairs and maintenance.
Highlight Relevant Achievements: In both your CV and cover letter, include quantifiable achievements that showcase your success in managing budgets, improving service delivery, or enhancing resident satisfaction. This will help you stand out as a strong candidate.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a Contract Manager role.
How to prepare for a job interview at Howells Solutions Limited
✨Understand the Company Values
Before your interview, take some time to research the company's values and mission. This will help you align your answers with what they stand for, showing that you're a good cultural fit.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific situations, especially regarding complaints or escalations. Think of examples from your past experience where you successfully managed similar challenges.
✨Showcase Your Leadership Skills
As a Contract Manager, you'll be leading a team. Be ready to discuss your leadership style and provide examples of how you've motivated and managed teams in previous roles.
✨Know Your Numbers
Since managing a maintenance budget is key to this role, brush up on your financial management skills. Be prepared to discuss how you've effectively managed budgets in the past and maximised cost efficiency.
