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- Tasks: Lead a team to manage repairs and maintenance for social housing properties.
- Company: Join an innovative, award-winning contractor in the social housing sector.
- Benefits: Enjoy a competitive salary, travel opportunities, and a supportive work environment.
- Why this job: Make a real impact on community living standards while developing your leadership skills.
- Qualifications: Experience in contract management and a passion for social housing is essential.
- Other info: Based in Greenwich with travel to East London; apply online or contact Mia for more info.
The predicted salary is between 46800 - 78000 £ per year.
Our client is an innovative, and award winning Social Housing Repairs & Maintenance Contractor who are looking for a Contract Manager to join their team based in Greenwich.
The key function of this role is to manage the team of Managers, Supervisors and trades delivering the repairs service, ensuring a high quality and commercially focused service is delivered.
Key Responsibilities- To lead and ensure the efficient management of the reactive repairs and maintenance of our client's properties, ensuring these properties meet the required housing and quality standards, whilst maximising resident satisfaction and contributing to business performance and financial strength.
- Ensure that all activities undertaken meet the client's business objectives, turnaround times and other key performance indicators and work/quality standards.
- Develop and maintain procedures for responding quickly and effectively to complaints and enquiries from members and customers.
- Maintain effective relationships with key stakeholders, clients, contractors and residents, whilst promoting and championing our client's values and standards at all times.
- Deal with escalations of complaints including disrepairs and Environmental Health Notices (EHN).
- To effectively manage a maintenance budget and authorise spends up to agreed levels whilst maximising cost effectiveness and having regard for financial strength.
- Ensure compliance of the day to day or void teams in respect of governance and adherence to the relevant statutory and regulatory provisions, including health & safety.
Please apply online or call Mia on (phone number removed).
Contract Manager - Repairs and Maintenance employer: Howells Solutions Limited
Contact Detail:
Howells Solutions Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Manager - Repairs and Maintenance
✨Tip Number 1
Familiarise yourself with the latest trends and regulations in social housing repairs and maintenance. This knowledge will not only help you understand the role better but also demonstrate your commitment to staying updated in the field during any discussions.
✨Tip Number 2
Network with professionals in the social housing sector, especially those who have experience in contract management. Attend industry events or join relevant online forums to build connections that could provide insights or even referrals for the position.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed teams and budgets in previous roles. Highlighting your leadership skills and financial acumen will be crucial in showcasing your fit for this Contract Manager position.
✨Tip Number 4
Research the company’s values and recent projects they’ve undertaken. Being able to articulate how your personal values align with theirs and how you can contribute to their ongoing success will set you apart from other candidates.
We think you need these skills to ace Contract Manager - Repairs and Maintenance
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in contract management, repairs, and maintenance within the social housing sector. Use specific examples that demonstrate your ability to manage teams and deliver high-quality services.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities mentioned in the job description. Emphasise your leadership skills, experience with stakeholder management, and your commitment to maintaining high standards in repairs and maintenance.
Showcase Relevant Achievements: In your application, include quantifiable achievements that reflect your success in managing budgets, improving service delivery, or enhancing resident satisfaction. This will help you stand out as a candidate who can contribute to the company's performance.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a Contract Manager role.
How to prepare for a job interview at Howells Solutions Limited
✨Understand the Role Thoroughly
Before the interview, make sure you have a solid understanding of the responsibilities of a Contract Manager in Repairs and Maintenance. Familiarise yourself with the key performance indicators and quality standards mentioned in the job description, as this will help you demonstrate your knowledge and suitability for the role.
✨Showcase Your Leadership Skills
As a Contract Manager, you'll be leading a team of Managers, Supervisors, and tradespeople. Be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in the past, particularly in high-pressure situations or when dealing with complaints.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities, especially regarding handling escalations and complaints. Think of specific scenarios from your previous experience where you effectively resolved issues, maintained stakeholder relationships, or improved service delivery.
✨Demonstrate Financial Acumen
Since managing a maintenance budget is a key part of the role, be ready to discuss your experience with budget management. Highlight any instances where you maximised cost-effectiveness while ensuring quality service, as this will show your ability to contribute to the company's financial strength.
