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- Tasks: Build strong relationships with residents and support them during housing refurbishments.
- Company: Join a modern, forward-thinking contractor making a difference in social housing.
- Benefits: Competitive hourly rate, full-time hours, and a supportive work environment.
- Why this job: Make a real impact in your community while developing valuable skills.
- Qualifications: Experience in social housing and a full clean driving licence required.
- Other info: Great opportunity for career growth and to work with a dynamic team.
The predicted salary is between 29120 - 33600 £ per year.
We are working with a leading main contractor to find a successful and proactive Resident Liaison Officer to join their team delivering a planned works contract within Social Housing based around the Peterborough and Huntingdon area.
It will be your responsibility to develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently. This scheme is working closely with a public sector client so previous experience working for a main contractor on similar projects is ideal.
Key Responsibilities include:- Working on planned maintenance projects
- Decent Homes programme experience
- Full clean driving licence with own vehicle
- Pre-entry visits and company inductions
- Collect tenancy agreement/approval forms
- Visiting tenants in their homes and advising them on when and what work is being carried out
- Act as the main point of contact and deal with any problems/queries that the tenant may have
- Contacting neighbourhood housing associations and establishing working relations with them
- Visiting properties that are being refurbished with potential tenants and advising them on completion dates
- Attending and chairing tenant forum meetings to advise tenants of works being carried out
You will be working for a modern, forward-thinking business; that believes the strengths, skills and personalities of their people are the key to the group's success.
Please apply online now, or call Meg from 07984 974707 for more information!
Resident Liaison Officer - Social Housing in Cambridge employer: Howells Solutions Limited
Contact Detail:
Howells Solutions Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Liaison Officer - Social Housing in Cambridge
✨Tip Number 1
Network like a pro! Reach out to people in the social housing sector, especially those who work with main contractors. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at job fairs or networking events, be ready to talk about your experience in planned maintenance and tenant relations. We want to see your passion for making a difference!
✨Tip Number 3
Be proactive! If you know of companies working on social housing projects, don’t wait for them to post a job. Reach out directly and express your interest. Sometimes, a simple email can open doors we didn’t even know existed.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets seen by the right people. Plus, we’re always looking for passionate individuals like you to join our team and make a real impact in the community.
We think you need these skills to ace Resident Liaison Officer - Social Housing in Cambridge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Resident Liaison Officer role. Highlight your experience in social housing and any relevant projects you've worked on. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Keep it friendly and professional, just like we are at StudySmarter.
Showcase Your Communication Skills: As a Resident Liaison Officer, communication is key. In your application, give examples of how you've effectively communicated with residents or clients in the past. We love seeing those real-life experiences!
Apply Through Our Website: Don't forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you're keen to join our team!
How to prepare for a job interview at Howells Solutions Limited
✨Know Your Stuff
Make sure you understand the role of a Resident Liaison Officer in social housing. Brush up on the Decent Homes programme and any relevant legislation. This will show that you're not just interested in the job, but that you’re genuinely knowledgeable about the field.
✨Showcase Your People Skills
Since this role is all about building relationships with residents, be ready to share examples of how you've successfully managed difficult situations or resolved complaints in the past. Highlight your communication skills and your ability to empathise with others.
✨Prepare for Scenario Questions
Expect questions that put you in real-life situations you might face as a Resident Liaison Officer. Think about how you would handle a tenant's complaint or how you would communicate changes in work schedules. Practising these scenarios can help you feel more confident.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Ask about the team dynamics, the types of projects you'll be working on, or how success is measured in this role. This shows your interest and helps you gauge if the company is the right fit for you.
