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- Tasks: Lead a team to manage repairs and maintenance in social housing, ensuring quality service.
- Company: Award-winning contractor in social housing based in Bath.
- Benefits: Competitive salary up to £70k plus package and career growth opportunities.
- Other info: Join a dynamic team focused on quality and resident satisfaction.
- Why this job: Make a real difference in residents' lives while managing impactful projects.
- Qualifications: Experience in contract management and strong leadership skills required.
The predicted salary is between 70000 - 70000 £ per year.
Our client is an innovative, and award winning Social Housing Repairs & Maintenance Contractor who are looking for a Contract Manager to join their team based in Bath. The key function of this role is to manage the team of Supervisors and trades delivering the repairs and voids service, ensuring a high quality and commercially focused service is delivered.
Key Responsibilities
- To lead and ensure the efficient management of the reactive repairs and maintenance of our client's properties, ensuring these properties meet the required housing and quality standards, whilst maximising resident satisfaction and contributing to business performance and financial strength.
- Ensure that all activities undertaken meet the client's business objectives, turnaround times and other key performance indicators and work/quality standards.
- Develop and maintain procedures for responding quickly and effectively to complaints and enquiries from members and customers.
- Maintain effective relationships with key stakeholders, clients, contractors and residents, whilst promoting and championing our client's values and standards at all times.
- Deal with escalations of complaints including disrepairs and Environmental Health Notices (EHN).
- To effectively manage a maintenance budget and authorise spends up to agreed levels whilst maximising cost effectiveness and having regard for financial strength.
- Ensure compliance of the day to day or void teams in respect of governance and adherence to the relevant statutory and regulatory provisions, including health & safety.
Please apply online or call Mia on.
Contract Manager - Repairs and Maintenance in Bristol employer: Howells Solutions Limited
Contact Detail:
Howells Solutions Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Manager - Repairs and Maintenance in Bristol
✨Tip Number 1
Network like a pro! Reach out to your connections in the social housing sector and let them know you're on the lookout for a Contract Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to repairs and maintenance, and think about how your experience aligns with their goals. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss how you've effectively managed teams and handled complaints in the past. Highlighting your ability to maintain high-quality service while managing budgets will definitely catch their attention.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team and are familiar with their processes.
We think you need these skills to ace Contract Manager - Repairs and Maintenance in Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Contract Manager role. Highlight your experience in managing repairs and maintenance, and don’t forget to showcase any achievements that demonstrate your ability to meet housing and quality standards.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your experience with stakeholder management and how you’ve successfully handled complaints and escalations in the past.
Showcase Your Leadership Skills: As a Contract Manager, leading a team is key. In your application, emphasise your leadership style and provide examples of how you've effectively managed teams to deliver high-quality services in previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Howells Solutions Limited
✨Know Your Stuff
Make sure you understand the ins and outs of repairs and maintenance in social housing. Brush up on relevant legislation, quality standards, and best practices. This will show that you're not just interested in the role but also knowledgeable about the industry.
✨Showcase Your Leadership Skills
As a Contract Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, particularly in high-pressure situations. Highlight your ability to motivate others and ensure high-quality service delivery.
✨Prepare for Scenario Questions
Expect questions about how you'd handle specific situations, like dealing with escalated complaints or managing a tight budget. Think through potential scenarios and how you would approach them, focusing on your problem-solving skills and customer satisfaction.
✨Build Relationships
Emphasise your experience in maintaining effective relationships with stakeholders, clients, and residents. Be ready to discuss how you’ve championed values and standards in previous roles, as this aligns with what the company is looking for.