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- Tasks: Lead a team to manage repairs and maintenance in social housing.
- Company: Award-winning contractor focused on quality and resident satisfaction.
- Benefits: Competitive salary up to £70k plus a comprehensive package.
- Other info: Join a dynamic team in Bath with opportunities for career growth.
- Why this job: Make a real difference in the community while developing your management skills.
- Qualifications: Experience in contract management and strong leadership abilities.
Our client is an innovative, and award winning Social Housing Repairs & Maintenance Contractor who are looking for a Contract Manager to join their team based in Bath. The key function of this role is to manage the team of Supervisors and trades delivering the repairs and voids service, ensuring a high quality and commercially focused service is delivered.
Key Responsibilities
- To lead and ensure the efficient management of the reactive repairs and maintenance of our client's properties, ensuring these properties meet the required housing and quality standards, whilst maximising resident satisfaction and contributing to business performance and financial strength.
- Ensure that all activities undertaken meet the client's business objectives, turnaround times and other key performance indicators and work/quality standards.
- Develop and maintain procedures for responding quickly and effectively to complaints and enquiries from members and customers.
- Maintain effective relationships with key stakeholders, clients, contractors and residents, whilst promoting and championing our client's values and standards at all times.
- Deal with escalations of complaints including disrepairs and Environmental Health Notices (EHN).
- To effectively manage a maintenance budget and authorise spends up to agreed levels whilst maximising cost effectiveness and having regard for financial strength.
- Ensure compliance of the day to day or void teams in respect of governance and adherence to the relevant statutory and regulatory provisions, including health & safety.
Please apply online or call Mia on (phone number removed).
Contract Manager - Repairs and Maintenance in Bath employer: Howells Solutions Limited
Contact Detail:
Howells Solutions Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Manager - Repairs and Maintenance in Bath
✨Tip Number 1
Network like a pro! Reach out to your connections in the social housing sector and let them know you're on the lookout for a Contract Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to repairs and maintenance, and think about how your experience aligns with their goals. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss how you've effectively managed teams and handled complaints in the past. Highlighting your ability to maintain high-quality service while managing budgets will definitely catch their attention.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team and are familiar with the process. Let’s get you that Contract Manager role!
We think you need these skills to ace Contract Manager - Repairs and Maintenance in Bath
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Contract Manager role. Highlight your experience in managing repairs and maintenance, and don’t forget to showcase any achievements that demonstrate your ability to lead teams and improve service quality.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your understanding of social housing and how you can contribute to maximising resident satisfaction while meeting business objectives.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've effectively dealt with complaints or escalations in the past. This will show us that you can handle the challenges that come with managing repairs and maintenance in a social housing context.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Howells Solutions Limited
✨Know Your Stuff
Make sure you understand the ins and outs of repairs and maintenance in social housing. Brush up on relevant regulations, quality standards, and the specific challenges faced in this sector. This knowledge will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Contract Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, particularly in high-pressure situations. Think about times when you resolved conflicts or improved team performance – these stories will demonstrate your capability to lead effectively.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving skills. Think about potential complaints or issues that could arise in the role, such as dealing with escalations or managing budgets. Practising your responses will help you articulate your thought process clearly during the interview.
✨Build Rapport with Stakeholders
Since maintaining relationships is key in this role, be ready to discuss how you’ve built and maintained effective relationships with clients, contractors, and residents in the past. Highlight your communication skills and any strategies you've used to ensure stakeholder satisfaction, as this will resonate well with the interviewers.