At a Glance
- Tasks: Build positive relationships with residents and support them during maintenance projects.
- Company: Join a modern, forward-thinking contractor in social housing.
- Benefits: Competitive pay, mileage reimbursement, and potential for permanent position.
- Other info: Dynamic role with training provided and opportunities for career growth.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Driving licence and a passion for helping others; experience is a plus but not required.
The predicted salary is between 14.4 - 17.6 £ per hour.
Based in Basildon, this role is a temporary position with a view to going permanent after 3 months. It will be your responsibility to develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently.
This scheme is working closely with a public sector client, so previous experience working for a main contractor on similar projects is ideal but not required as training is given on the job.
Key Responsibilities include:
- Working on planned maintenance projects
- Decent Homes programme experience
- Full clean driving licence with own vehicle
- Pre-entry visits and company inductions
- Collect tenancy agreement/approval forms
- Visiting tenants in their homes and advising them on when and what work is being carried out
- Act as the main point of contact and deal with any problems/queries that the tenant may have
- Contacting neighbourhood housing associations and establishing working relations with them
- Visiting properties that are being refurbished with potential tenants and advising them on completion dates
- Attending and chairing tenant forum meetings to advise tenants of works being carried out
You will be working for a modern, forward-thinking business that believes the strengths, skills and personalities of their people are the key to the group's success.
Please apply online now.
Resident Liaison Officer - temp to perm in Basildon employer: Howells Solutions Limited
Join a leading Repairs and Maintenance Contractor in Dartford, where your skills as a Carpenter will directly contribute to enhancing the quality of social housing. With a strong focus on employee growth, you will benefit from progression opportunities into supervisory and management roles, alongside comprehensive training support. Enjoy a supportive work culture that values your contributions, offers competitive pay, and provides essential benefits like a company van, fuel card, and generous holiday entitlement.
