Technical Solutions Developer in Cardiff

At Howells, we combine a fresh, forward-thinking approach with a client-focused, local feel to deliver award-winning services. We’re looking for a motivated Technical Solutions Developer to maintain and build high-quality software solutions, develop new systems, integrate with existing platforms, and support internal IT users. From concept and coding to troubleshooting and system improvement, you’ll play a key role in driving innovation across the business. Whether you’re an experienced coder, a recent graduate, or passionate about technology and ready to learn fast, we want to hear from you. This is an exciting opportunity to join a growing, well-established organisation, work on meaningful projects, and develop your skills within a supportive, experienced team.

What you'll be responsible for:

• Design, develop, configure, and customise systems (including our CMS) to meet evolving business needs.
• Build and maintain workflows, forms, reports, APIs, scripts, and integrations.
• Write clean, efficient, maintainable code and contribute innovative solutions to development projects.
• Gather requirements, attend project meetings, and translate business needs into technical solutions.
• Test, deploy, document, and support system changes, enhancements, and upgrades.
• Conduct code reviews, testing, and quality assurance to ensure system stability, performance, and security.
• Collaborate with internal teams (IT, operations, business users) on system improvements and initiatives.
• Liaise with third-party vendors for complex configurations, integrations, and custom development.
• Provide technical support and helpdesk assistance for software, systems, and related issues when required.
• Diagnose, resolve, and elevate system incidents efficiently, including urgent or business-critical issues.
• Maintain accurate system, configuration, and change documentation for future support and maintenance.
• Prepare reports on system performance, usage, and support metrics.
• Assist with system migrations, integrations, and upgrades, ensuring minimal disruption to the business.
• Maintain strict confidentiality and support ad-hoc duties as required by management.

What we’re looking for:

• Full UK Driver license and access to a car for travelling to and working at other sites throughout the week.
• Bachelor’s Degree in an IT or Computer Science (or equivalent experience).
• Experience with providing first and second line support is preferable.
• A technical understanding of Microsoft Windows, Microsoft Office and Office 365.
• Willingness to work with, diagnose problems with and install various software packages.
• Practical experience of a relevant programming language and relational databases.
• Strong debugging and troubleshooting skills.
• Good organisational, problem-solving and analytical and technical skills.
• Confident in handling queries, requests and calls from all colleagues.
• Self-motivated, proactive and hard working.
• Good communication skills, both written and verbal at all levels.
• Excellent general IT skills, with the ability to quickly learn and adapt to new systems.
• Strong knowledge of database management and system administration.
• Familiarity with system integrations (APIs, web services) and third-party tool integrations.
• Understanding of IT security and data protection principles.
• Ability to work independently and as part of a team in a fast-paced environment.
• Detail-oriented with a focus on delivering high-quality work.
• Team player.

What you'll receive:

• Annual Leave: Enjoy a minimum of 23 days each holiday year, plus bank holidays and extra time off to unwind, including an additional personal day, a day off for your birthday, and a discretionary paid day during the Christmas break.
• Annual Leave Purchase Scheme: Option to buy up to 3 extra days of leave annually to support your work-life balance.
• Gym Discounts: Access discounted memberships to help you stay active and healthy.
• Growth & Development: We’re invested in your career with opportunities for learning and advancement.
• Milestone Recognition: Celebrate your dedication with recognition and awards for key milestones.
• Events: Take part in various networking, corporate, and charity events throughout the year.
• Refer a Friend Scheme: Get rewarded for referring talented friends and connections to join the team.

Successful candidates will be subject to a basic or enhanced DBS disclosure dependent on the role. Permanent employment is conditional on having a satisfactory DBS check. You will therefore be asked to disclose any unspent convictions during the recruitment process.