Insurance Services and Compliance Manager in Wolverhampton

About the Role

We have been appointed by an insurance trade association, who are looking for an Insurance Services & Compliance Manager to join their team.

Previous experience working within the Insurance industry is essential for this role.

Key Responsibilities

Strategic Leadership

• Support the COO and Executive team in delivering the Client\’s business plan and strategic objectives within agreed timescales.
• Develop and implement a comprehensive strategy to enhance industry knowledge, regulatory understanding, and professional standards across the client base.
• Provide expert regulatory guidance to end-users and internal teams to support operational excellence.

Client Engagement and Value Creation

• Contribute to the growth and retention of business across all tiers.
• Build and maintain strong relationships with key stakeholders across the Insurance industry.
• Translate industry and regulatory changes into practical insights, guidance, and learning opportunities for end-users.
• Collaborate with the Learning & Development Manager to deliver a structured programme of Insurance specific market-focused events, forums, and educational content.

Insurance Content Development

• Design and manage a comprehensive Resource Library, including templates, policy wordings, and contractual documents relevant to the insurance industry.
• Develop and maintain a Management Information (MI) reporting suite and market research library for internal and external use.
• Produce key materials and thought leadership content for use across digital channels, events, and external & Internal communications.
• Support the design and implementation of a Compliance Support section on the Client\’s website, ensuring accessibility and relevance for clients.

Compliance and Governance

• Manage the Client\’s relationship with its external Compliance Partner, ensuring performance and delivery align with contractual and strategic expectations.
• Monitor and map the UK, Republic of Ireland, and Gibraltar insurance markets, identifying regulatory and Industry developments relevant to clients.
• Contribute insight and recommendations to support continuous improvement of client services and value propositions.

Skills and Experience Required

• Strong background in an insurance organisation is essential for this position.
• In-depth understanding of regulatory frameworks, market trends, and insurance principles.
• Proven experience in stakeholder engagement, relationship management, and cross-functional collaboration.
• Excellent communication and presentation skills, with the ability to translate complex Insurance issues into accessible insights.
• Strong organisational and project management skills, with the ability to manage multiple initiatives simultaneously.
• Experience in developing or managing Insurance/General Agent specific content, learning materials, or compliance documentation is highly desirable.

Personal Attributes

• Commercially astute, with a strategic and solutions-focused mindset.
• Collaborative and relationship-driven, with excellent influencing skills.
• Detail-oriented and proactive, with a passion for professional standards and industry excellence.
• Confident communicator, comfortable engaging with senior stakeholders and regulatory bodies.

Package

A competitive salary and benefits package is offered, commensurate with experience.