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- Tasks: Lead a team to deliver high-quality repairs and maintenance services in social housing.
- Company: Award-winning contractor focused on social housing and community impact.
- Benefits: Competitive salary, comprehensive package, and opportunities for professional growth.
- Other info: Join a dynamic team with a commitment to quality and resident satisfaction.
- Why this job: Make a difference in people's lives while developing your management skills.
- Qualifications: Experience in contract management and strong leadership abilities.
The predicted salary is between 50000 - 50000 £ per year.
Our client is an innovative, and award winning Social Housing Repairs & Maintenance Contractor who are looking for an Assistant Contract Manager to join their team based in Thame. The key function of this role is to manage the team of Supervisors and trades delivering the repairs and voids service, ensuring a high quality and commercially focused service is delivered.
To lead and ensure the efficient management of the reactive repairs and maintenance of our client's properties, ensuring these properties meet the required housing and quality standards, whilst maximising resident satisfaction and contributing to business performance and financial strength.
Ensure that all activities undertaken meet the client's business objectives, turnaround times and other key performance indicators and work/quality standards. Develop and maintain procedures for responding quickly and effectively to complaints and enquiries from members and customers.
Maintain effective relationships with key stakeholders, clients, contractors and residents, whilst promoting and championing our client's values and standards at all times. Deal with escalations of complaints including disrepairs and Environmental Health Notices (EHN).
To effectively manage a maintenance budget and authorise spends up to agreed levels whilst maximising cost effectiveness and having regard for financial strength.
Ensure compliance of the day to day or void teams in respect of governance and adherence to the relevant statutory and regulatory provisions, including health & safety.
Assistant Contract Manager - Repairs and Maintenance in Thame employer: Howells Recruitment
Contact Detail:
Howells Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Contract Manager - Repairs and Maintenance in Thame
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to repairs and maintenance, and think about how your experience aligns with their goals. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to managing teams and handling complaints. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your problem-solving skills.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Assistant Contract Manager - Repairs and Maintenance in Thame
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Assistant Contract Manager role. Highlight your experience in repairs and maintenance, and don’t forget to showcase any leadership skills you have. We want to see how you can manage teams effectively!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your understanding of social housing and how you can contribute to resident satisfaction. We love a good story!
Showcase Relevant Experience: When filling out your application, be sure to include specific examples of your past work that relate to managing repairs and maintenance. We’re looking for evidence of your ability to meet quality standards and manage budgets effectively.
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Howells Recruitment
✨Know Your Stuff
Make sure you understand the ins and outs of repairs and maintenance in social housing. Brush up on relevant regulations, quality standards, and the specific challenges faced in this sector. This knowledge will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As an Assistant Contract Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams or projects in the past. Highlight your ability to motivate others, resolve conflicts, and ensure high-quality service delivery. This will demonstrate that you can handle the responsibilities of the role.
✨Prepare for Scenario Questions
Expect to be asked about how you'd handle specific situations, like dealing with complaints or managing a tight budget. Think through potential scenarios and prepare structured responses using the STAR method (Situation, Task, Action, Result) to clearly articulate your thought process and problem-solving skills.
✨Build Rapport with Interviewers
Remember, interviews are a two-way street! Engage with your interviewers by asking insightful questions about their team and the company's values. This not only shows your interest but also helps you assess if the company culture aligns with your own values and work style.