Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage tenant relations and resolve issues while responding to customer inquiries.
- Company: Local recruitment agency focused on tenant satisfaction.
- Benefits: Salary of £30k, company van, and fuel card.
- Why this job: Make a difference in the community by improving tenant experiences.
- Qualifications: Strong communication skills and experience in customer care.
- Other info: Full-time role with opportunities for personal growth.
The predicted salary is between 24000 - 36000 £ per year.
A local recruitment agency in the United Kingdom is searching for a Complaints/Resident Liaison Officer to manage tenant relations and resolve issues. This full-time role involves responding to customer inquiries, visiting tenants, and liaising with housing associations.
Ideal candidates should have strong communication skills and experience in customer care.
The position offers a salary of £30k along with benefits like a company van and fuel card.
Resident Liaison & Complaints Lead (Van & Fuel Card) in St Leonards employer: Howells Recruitment
Contact Detail:
Howells Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Liaison & Complaints Lead (Van & Fuel Card) in St Leonards
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector or local community groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for resident liaison roles and practice your responses. We want you to shine when discussing your customer care experience and communication skills.
✨Tip Number 3
Show off your personality! When meeting potential employers, let your passion for tenant relations and problem-solving come through. We’re all about making genuine connections, so be yourself!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’ve got loads of resources to help you land that perfect role as a Complaints/Resident Liaison Officer.
We think you need these skills to ace Resident Liaison & Complaints Lead (Van & Fuel Card) in St Leonards
Some tips for your application 🫡
Show Off Your Communication Skills: Since this role is all about managing tenant relations, make sure your application highlights your strong communication skills. Use clear and concise language to demonstrate how you can effectively handle inquiries and resolve issues.
Tailor Your Experience: We want to see how your past experiences align with the role. Be specific about your customer care experience and any relevant roles you've had. This will help us understand how you can bring value to our team.
Be Personable: As a Complaints/Resident Liaison Officer, you'll be dealing with people daily. Let your personality shine through in your application. A friendly tone can go a long way in making a great first impression!
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way for us to keep track of your application and ensure it reaches the right hands quickly.
How to prepare for a job interview at Howells Recruitment
✨Know Your Stuff
Before the interview, make sure you understand the role of a Resident Liaison & Complaints Lead. Familiarise yourself with common tenant issues and how to resolve them. This will show that you're proactive and genuinely interested in the position.
✨Showcase Your Communication Skills
Since strong communication is key for this role, prepare examples of how you've effectively handled customer inquiries or complaints in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Be Personable and Approachable
As you'll be visiting tenants, it's important to come across as friendly and approachable. Practice your body language and tone of voice to ensure you convey warmth and empathy during the interview.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s approach to tenant relations and how they handle complaints. This not only shows your interest but also helps you gauge if the company culture aligns with your values.
