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- Tasks: Support residents by resolving queries and complaints in social housing projects.
- Company: Join a modern, forward-thinking contractor making a difference in communities.
- Benefits: Earn £15.00 - £18.00 per hour with flexible hours and valuable experience.
- Other info: Temporary role for around 10 weeks with potential for future opportunities.
- Why this job: Make a real impact in people's lives while gaining hands-on experience.
- Qualifications: Full clean driving licence; experience in customer service is a plus.
The predicted salary is between 30000 - 36000 £ per year.
Customer Liaison Officer - Social Housing Planned Works
Covering Sheffield with travel to Doncaster, Rotherham, Hull, Leeds and Halifax
Full time, temporary (around 10 weeks)
£15.00 - £18.00 per hour (37.5 hour week)
We are working with a leading main contractor to find a successful and proactive Customer Liaison Officer to join their team delivering planned works within Social Housing properties in Sheffield and surrounding areas.
You will prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently. This scheme is working closely with a public sector client so previous experience working for a main contractor on similar projects is ideal but not required as training is given on the job.
- Working on planned maintenance projects
- Full clean driving licence with own vehicle
- Contacting neighbourhood housing associations and establishing working relations with them
You will be working for a modern, forward-thinking business; Please apply online now, or call Lucy on!
Liaison Officer (Temporary) in Sheffield employer: Howells Recruitment
Contact Detail:
Howells Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Liaison Officer (Temporary) in Sheffield
✨Tip Number 1
Network like a pro! Reach out to your contacts in the social housing sector and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and their projects, especially in planned maintenance. Show them you’re not just another candidate but someone who genuinely cares about delivering quality work.
✨Tip Number 3
Be proactive in following up! After an interview, drop a quick thank-you email to express your appreciation and reiterate your interest. It keeps you fresh in their minds and shows your enthusiasm.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, it’s the best way to ensure your application gets seen by the right people.
We think you need these skills to ace Liaison Officer (Temporary) in Sheffield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially if you've worked in social housing or customer liaison roles before. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're passionate about the role and how you can contribute to our team. Keep it friendly and professional – we love a personal touch!
Showcase Your Communication Skills: As a Customer Liaison Officer, communication is key. Use your application to demonstrate your ability to resolve issues and build relationships. Share examples of how you've done this in the past!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Howells Recruitment
✨Know Your Stuff
Before the interview, make sure you understand the role of a Customer Liaison Officer in social housing. Familiarise yourself with the planned works process and any relevant legislation. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
As a liaison officer, communication is key. Prepare examples from your past experiences where you've successfully resolved complaints or built relationships. Be ready to discuss how you would handle difficult situations with clients or housing associations.
✨Demonstrate Proactivity
Employers love candidates who take initiative. Think of instances where you've gone above and beyond to ensure customer satisfaction or improve processes. Highlighting these experiences will show that you can be proactive in your role.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the types of projects you'll be working on, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.