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- Tasks: Support social housing projects by resolving customer queries and building relationships.
- Company: Join a modern, forward-thinking contractor in the social housing sector.
- Benefits: Competitive hourly rate, full training provided, and a dynamic work environment.
- Other info: Opportunity for career growth in a supportive team.
- Why this job: Make a difference in your community while gaining valuable experience.
- Qualifications: Full clean driving licence; experience in customer service is a plus but not essential.
The predicted salary is between 30000 - 36000 £ per year.
We are working with a leading main contractor to find a successful and proactive Customer Liaison Officer to join their team delivering planned works within Social Housing properties in Sheffield and surrounding areas.
You will prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently. This scheme is working closely with a public sector client so previous experience working for a main contractor on similar projects is ideal but not required as training is given on the job.
- Working on planned maintenance projects
- Full clean driving licence with own vehicle
- Contacting neighbourhood housing associations and establishing working relations with them
You will be working for a modern, forward-thinking business.
Contract Liaison Officer (Permanent) in Sheffield employer: Howells Recruitment
Contact Detail:
Howells Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Liaison Officer (Permanent) in Sheffield
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work in social housing or with main contractors. A friendly chat can lead to opportunities you might not find online.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Knowing their recent works and challenges will help you stand out as someone genuinely interested in the role.
✨Tip Number 3
Showcase your problem-solving skills! In your conversations, share examples of how you've resolved issues in the past. This is key for a Customer Liaison Officer role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Contract Liaison Officer (Permanent) in Sheffield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Customer Liaison Officer. Highlight any relevant experience in social housing or customer service, and don’t forget to mention your driving licence and vehicle!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your proactive approach and any experience resolving complaints or queries.
Showcase Your Communication Skills: As a Customer Liaison Officer, communication is key. In your application, give examples of how you've effectively communicated with clients or stakeholders in the past. This will show us you can handle the role!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s quick and easy, and ensures your application gets to the right place without any hiccups!
How to prepare for a job interview at Howells Recruitment
✨Know Your Stuff
Make sure you understand the role of a Customer Liaison Officer in social housing. Brush up on the key responsibilities, like resolving complaints and working with neighbourhood housing associations. This will show that you're genuinely interested and prepared.
✨Showcase Your Communication Skills
Since this role involves liaising with customers and contractors, practice articulating your thoughts clearly. Prepare examples of how you've successfully resolved issues or built relationships in the past. This will demonstrate your ability to handle the job's demands.
✨Be Ready for Scenario Questions
Expect questions about how you'd handle specific situations, like a dissatisfied customer or a communication breakdown. Think through potential scenarios beforehand and have a structured approach ready to share. This will highlight your problem-solving skills.
✨Dress the Part
Even if the company has a modern vibe, it's important to dress professionally for the interview. Aim for smart-casual attire that reflects your respect for the opportunity. First impressions matter, and looking the part can set a positive tone.