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- Tasks: Engage with residents, provide support during housing projects, and resolve queries efficiently.
- Company: Join a leading contractor focused on social housing improvements in Alton.
- Benefits: Earn up to £16.50 per hour with no extra travel required!
- Why this job: Make a real impact in your community while gaining valuable experience in social housing.
- Qualifications: A full clean driving license is needed; experience is a plus but not mandatory.
- Other info: This is a temporary role for at least 16 weeks with training provided.
Resident Liaison Officer – Social Housing Planned Works Alton, GU34 – no additional travel required! Full time, temporary – minimum of 16 weeks Up to £16.50 per hour (40 hour week) Howells are working with a leading main contractor to find a successful and proactive Resident Liaison Officer to join their team delivering Planned Works in Social Housing covering a project in Alton, Hampshire. It will be your responsibility to develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently. This scheme is working closely with a public sector client so previous experience working for a main contractor on similar projects is ideal but not required as training given on the job. Key Responsibilities include: Working on planned maintenance projects Decent Homes programme experience Full clean driving licence with own vehicle Pre-entry visits and company inductions Collect tenancy agreement/approval forms Visiting tenants in their homes and advising them on when and what work is being carried out Act as the main point of contact and deal with any problems/queries that the tenant may have Contacting neigh…
Resident Liaison Officer - Temp employer: Howells Recruitment
Contact Detail:
Howells Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Liaison Officer - Temp
✨Tip Number 1
Familiarize yourself with the Decent Homes programme and its objectives. Understanding the key principles will help you communicate effectively with residents and demonstrate your commitment to improving their living conditions.
✨Tip Number 2
Highlight any previous experience in social housing or customer service roles during your interactions. Even if it's not directly related, showcasing your ability to handle complaints and build relationships will set you apart.
✨Tip Number 3
Prepare to discuss how you would approach common tenant concerns. Think about strategies for resolving issues quickly and maintaining positive relationships, as this is a crucial part of the Resident Liaison Officer role.
✨Tip Number 4
Make sure to emphasize your communication skills and adaptability. Being able to connect with diverse residents and adjust your approach based on their needs will be key to your success in this position.
We think you need these skills to ace Resident Liaison Officer - Temp
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a Resident Liaison Officer. Highlight your ability to develop positive relationships with residents and your experience in handling complaints and queries.
Tailor Your CV: Customize your CV to reflect relevant experience, especially in social housing or similar roles. Emphasize any previous work with main contractors or in planned maintenance projects.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your communication skills and your proactive approach to resident liaison. Mention specific examples of how you've successfully managed tenant relationships in the past.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Howells Recruitment
✨Show Your People Skills
As a Resident Liaison Officer, your ability to build positive relationships with residents is crucial. Be prepared to share examples of how you've successfully communicated and resolved issues in the past.
✨Understand the Role's Responsibilities
Familiarize yourself with the key responsibilities listed in the job description. Highlight your relevant experiences, especially any work related to social housing or planned maintenance projects.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss specific instances where you've effectively handled complaints or queries. Show that you can think on your feet and provide quick solutions to tenant issues.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the role and the company. Inquire about the team dynamics, training opportunities, or specific projects you might be involved in.
