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- Tasks: Lead and manage planned maintenance and retrofit projects for housing associations and local authorities.
- Company: Join a leading national contractor in the property services sector, known for high-quality project delivery.
- Benefits: Enjoy a competitive salary, performance bonus, and a comprehensive benefits package.
- Why this job: Be part of a supportive team focused on career development and making a positive impact in communities.
- Qualifications: 5+ years in managing planned works or retrofit projects; strong leadership and communication skills required.
- Other info: This is a permanent, full-time role with opportunities for growth in a modern, people-focused business.
The predicted salary is between 51000 - 73000 £ per year.
Job Description
Operations Manager – Planned Works & RetrofitLocation: WarringtonSalary: £60,000 – £70,000 + benefits and package
We are working with a leading national contractor in the property services sector, known for delivering high-quality projects across social housing, planned and reactive maintenance, capital works, retrofit works, fire safety upgrades, and general refurbishment.
A fantastic opportunity has arisen for an Operations Manager to join their Northern Home Counties Region, overseeing a portfolio of planned maintenance and retrofit projects for housing associations, ALMOs, local authorities, and private sector clients.
This is a key leadership role responsible for ensuring projects are delivered safely, on time, to budget, and in full compliance with regulatory and client requirements. You'll lead a team of Contract Managers, Site Managers, and Resident Liaison Officers across a variety of workstreams.
Key Responsibilities
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Lead the successful delivery of planned maintenance, capital improvement, and retrofit schemes across the region.
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Oversee project planning, delivery, compliance, and handover processes.
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Manage teams on site to ensure quality, safety, and customer satisfaction.
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Collaborate with designers, consultants, and compliance teams to uphold standards.
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Build and maintain strong relationships with clients, attending reviews and progress meetings.
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Support tendering and pre-construction activities with input on methodology and resource planning.
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Drive performance on-site through regular inspections, reporting, and HSEQ monitoring.
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Ensure subcontractors meet required standards and qualifications (e.g. PAS, Gas Safe, NICEIC).
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Work with commercial teams to support cost control and programme delivery.
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Coordinate audit preparations and ensure readiness for external inspections.
Experience & Qualifications
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5+ years' experience managing planned works and/or retrofit projects in housing or property services.
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Strong knowledge of compliance frameworks such as PAS 2030/2035 (desirable but not essential).
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Experience managing teams, budgets, and stakeholder relationships.
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Background in construction, maintenance, or refurbishment project delivery.
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Strong organisational, leadership, and communication skills.
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Full UK driving licence.
What's on Offer
This is a permanent, full-time role with a modern, people-focused business. You'll be part of a supportive team in a company offering genuine career development, a competitive salary, performance bonus, and a comprehensive benefits package.
Interested?Apply today to be part of a growing, progressive business delivering essential planned works and refurbishment services to improve homes and communities across the region.
Operations Manager - Planned and Retrofit Works employer: Howells Recruitment
Contact Detail:
Howells Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager - Planned and Retrofit Works
✨Tip Number 1
Familiarise yourself with the specific compliance frameworks mentioned in the job description, such as PAS 2030/2035. Even if you don't have direct experience, showing that you understand these standards can set you apart during interviews.
✨Tip Number 2
Network with professionals in the property services sector, especially those involved in planned maintenance and retrofit projects. Attend industry events or join relevant online forums to make connections that could lead to valuable insights or referrals.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in previous roles. Be ready to provide examples of how you've driven performance and ensured project compliance, as these are key aspects of the Operations Manager role.
✨Tip Number 4
Research the company’s recent projects and achievements in the planned works and retrofit sectors. Being knowledgeable about their work will not only help you tailor your conversation but also demonstrate your genuine interest in joining their team.
We think you need these skills to ace Operations Manager - Planned and Retrofit Works
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing planned works and retrofit projects. Emphasise your leadership skills and any specific compliance frameworks you are familiar with, such as PAS 2030/2035.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the property services sector. Mention specific achievements in previous roles that demonstrate your ability to deliver projects on time and within budget.
Highlight Team Management Experience: In your application, be sure to detail your experience managing teams, including Contract Managers and Site Managers. Provide examples of how you've driven performance and ensured quality and safety on-site.
Showcase Client Relationship Skills: Discuss your experience in building and maintaining strong relationships with clients. Highlight any instances where you've successfully collaborated with stakeholders to achieve project goals.
How to prepare for a job interview at Howells Recruitment
✨Know Your Projects
Familiarise yourself with the types of planned maintenance and retrofit projects the company undertakes. Be prepared to discuss similar projects you've managed, highlighting your role in ensuring they were delivered on time and within budget.
✨Demonstrate Leadership Skills
As an Operations Manager, you'll be leading teams. Prepare examples that showcase your leadership style, how you motivate your team, and how you've successfully managed conflicts or challenges in past projects.
✨Understand Compliance Standards
While strong knowledge of compliance frameworks like PAS 2030/2035 is desirable, it's important to show your willingness to learn. Brush up on these standards and be ready to discuss how you ensure compliance in your projects.
✨Build Rapport with Interviewers
Establishing a connection with your interviewers can set you apart. Show genuine interest in their work and the company culture. Ask insightful questions about their current projects and how you can contribute to their success.
