Learning & Development Manager

Learning and Development Manager

Salary: £50K – £55K + Benefits

Location: City of London / Hybrid

Our client is a leading insurance trade organisation seeking a highly organised and dynamic Learning and Development Manager to lead their Programme of Learning and Insights. This role will focus on driving engagement and delivering impactful educational content, both online and in person. You will oversee the full learning programme, ensuring smooth logistics, member engagement, and compliance with accreditation standards. In addition, you will play a key role in Diversity, Equity & Inclusion (D,E&I) and Mental Health in Business initiatives, while managing the organisation’s learning platform to deliver new and innovative modules.

Key Responsibilities

• Manage and deliver the Programme of Learning and Insights, including scheduling, coordinating speakers, and handling event logistics.
• Drive engagement by liaising with members, securing speakers, and ensuring high-quality delivery of presentations.
• Partner with the Events and Sponsorship team to secure venues and support sponsor requirements.
• Handle event registrations, queries, and maintain accurate records of activities and outcomes.
• Host and facilitate events, introducing speakers and leading discussions.
• Coordinate focus groups to identify relevant learning topics and collaborate with presenters.
• Ensure events meet accreditation standards and manage the renewal process.
• Oversee post-event processes such as video editing, feedback surveys, and reporting.
• Analyse attendee feedback to produce insights and recommendations for programme improvement.
• Manage the learning platform, aligning resources with member needs and professional standards.
• Support individuals working towards Chartered status through tailored learning resources.
• Develop and implement a Learning and Development strategy aligned with business objectives.
• Lead delivery of D,E&I and Mental Health in Business programmes.

Key Requirements

• Proven experience in Learning & Development, event management, or educational programme delivery.
• Confident public speaker with excellent facilitation and presentation skills.
• Highly organised, detail-oriented, and able to manage multiple projects under pressure.
• Experience with post-event production such as video editing and survey management.
• Strong analytical skills with the ability to generate actionable insights.
• Experience using CRM systems.
• Familiarity with professional accreditation processes (desirable).

Desirable Skills

• Knowledge of the insurance or related industries.
• Understanding of D,E&I and Mental Health in Business programmes.
• Strong communication and networking skills.
• HubSpot CRM experience.
• Intermediate Excel and PowerPoint skills.
• Excellent calendar and time management abilities.

This is a fantastic chance to grow your career with a forward-thinking insurance trade organisation.

Apply now if you have relevant experience.