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- Tasks: Lead a team to manage repairs and maintenance in social housing.
- Company: Award-winning Social Housing Repairs & Maintenance Contractor.
- Benefits: Competitive salary up to £50k plus a comprehensive package.
- Other info: Join a dynamic team in Kingston Upon Thames with growth opportunities.
- Why this job: Make a real difference in residents' lives while ensuring quality housing standards.
- Qualifications: Experience in repairs management and strong leadership skills required.
The predicted salary is between 50000 - 50000 £ per year.
Our client is an innovative and award-winning Social Housing Repairs & Maintenance Contractor who are looking for a Repairs Manager to join their team based in Kingston Upon Thames. The key function of this role is to manage the team of Supervisors and trades delivering the repairs and voids service, ensuring a high quality and commercially focused service is delivered.
Key Responsibilities
- To lead and ensure the efficient management of the reactive repairs and maintenance of our client's properties, ensuring these properties meet the required housing and quality standards, whilst maximising resident satisfaction and contributing to business performance and financial strength.
- Ensure that all activities undertaken meet the client's business objectives, turnaround times and other key performance indicators and work/quality standards.
- Develop and maintain procedures for responding quickly and effectively to complaints and enquiries from members and customers.
- Maintain effective relationships with key stakeholders, clients, contractors and residents, whilst promoting and championing our client's values and standards at all times.
- Deal with escalations of complaints including disrepairs and Environmental Health Notices (EHN).
- To effectively manage a maintenance budget and authorise spends up to agreed levels whilst maximising cost effectiveness and having regard for financial strength.
- Ensure compliance of the day-to-day or void teams in respect of governance and adherence to the relevant statutory and regulatory provisions, including health & safety.
Please apply online or call Mia on.
Repairs Manager - Social Housing in Kingston upon Thames employer: Howells Recruitment
Contact Detail:
Howells Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Repairs Manager - Social Housing in Kingston upon Thames
✨Tip Number 1
Network like a pro! Reach out to people in the social housing sector, attend local events, and connect with industry professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to repairs and maintenance, and think about how your experience aligns with their goals. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Showcase your leadership skills! As a Repairs Manager, you'll need to manage teams effectively. Be ready to share examples of how you've led teams in the past, tackled challenges, and improved service delivery. This will demonstrate your capability to handle the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team and are familiar with their processes.
We think you need these skills to ace Repairs Manager - Social Housing in Kingston upon Thames
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Repairs Manager role. Highlight your experience in managing teams and delivering high-quality repairs and maintenance services. We want to see how you can contribute to our client's objectives!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples that demonstrate how you've improved service delivery or resident satisfaction in previous roles. This will help us see the impact you can make.
Be Clear and Concise: When writing your application, keep it clear and concise. Avoid jargon and ensure your points are easy to understand. We appreciate straightforward communication, especially when it comes to managing repairs and complaints.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss any important details. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Howells Recruitment
✨Know Your Stuff
Make sure you understand the ins and outs of social housing repairs and maintenance. Brush up on relevant regulations, quality standards, and the specific challenges faced in this sector. This will show that you're not just interested in the role but also knowledgeable about it.
✨Showcase Your Leadership Skills
As a Repairs Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, particularly in high-pressure situations. Highlight your ability to maintain morale while ensuring efficiency and quality.
✨Prepare for Scenario Questions
Expect questions about how you'd handle specific situations, like dealing with escalated complaints or managing a tight budget. Think through potential scenarios and have clear, structured responses ready to demonstrate your problem-solving skills.
✨Build Relationships
Emphasise your experience in maintaining effective relationships with stakeholders, clients, and residents. Be ready to discuss how you've successfully navigated conflicts or built rapport in previous roles, as this is crucial for the position.