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- Tasks: Lead a team to manage repairs and maintenance in social housing.
- Company: Award-winning contractor focused on quality and resident satisfaction.
- Benefits: Competitive salary up to £60k plus a comprehensive package.
- Why this job: Make a real difference in the community while developing your management skills.
- Qualifications: Experience in contract management and strong leadership abilities.
- Other info: Join a dynamic team with a focus on innovation and excellence.
The predicted salary is between 42000 - 60000 £ per year.
Our client is an innovative, and award winning Social Housing Repairs & Maintenance Contractor who are looking for a Contract Manager to join their team based in Uttlesford. The key function of this role is to manage the team of Managers, Supervisors and trades delivering the repairs service, ensuring a high quality and commercially focused service is delivered.
Key Responsibilities
- To lead and ensure the efficient management of the reactive repairs and maintenance of our client's properties, ensuring these properties meet the required housing and quality standards, whilst maximising resident satisfaction and contributing to business performance and financial strength.
- Ensure that all activities undertaken meet the client's business objectives, turnaround times and other key performance indicators and work/quality standards.
- Develop and maintain procedures for responding quickly and effectively to complaints and enquiries from members and customers.
- Maintain effective relationships with key stakeholders, clients, contractors and residents, whilst promoting and championing our client's values and standards at all times.
- Deal with escalations of complaints including disrepairs and Environmental Health Notices (EHN).
- To effectively manage a maintenance budget and authorise spends up to agreed levels whilst maximising cost effectiveness and having regard for financial strength.
- Ensure compliance of the day to day or void teams in respect of governance and adherence to the relevant statutory and regulatory provisions, including health & safety.
Please apply online or call Mia on.
Contract Manager - Repairs and Maintenance in Essex employer: Howells Recruitment
Contact Detail:
Howells Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Manager - Repairs and Maintenance in Essex
✨Tip Number 1
Network like a pro! Reach out to your connections in the social housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Make sure you can articulate how your experience in managing repairs and maintenance aligns with their goals. Show them you’re not just another candidate, but the right fit!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable discussing your past experiences and how they relate to the role of Contract Manager. Confidence is key when it comes to landing that job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing familiar faces from our community!
We think you need these skills to ace Contract Manager - Repairs and Maintenance in Essex
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Contract Manager role. Highlight your experience in repairs and maintenance, and don’t forget to showcase any leadership roles you've had. We want to see how you can manage teams effectively!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific achievements that align with the job description, especially around managing repairs and ensuring quality standards.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've dealt with complaints or escalations in the past. We love candidates who can demonstrate their ability to handle tricky situations while keeping customer satisfaction in mind.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our innovative team!
How to prepare for a job interview at Howells Recruitment
✨Know Your Stuff
Make sure you understand the ins and outs of repairs and maintenance in social housing. Brush up on relevant legislation, quality standards, and best practices. This will show that you're not just interested in the role but also knowledgeable about the industry.
✨Showcase Your Leadership Skills
As a Contract Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, especially in high-pressure situations. Highlight your ability to motivate others and ensure quality service delivery.
✨Prepare for Scenario Questions
Expect questions about handling complaints and escalations. Think of specific instances where you've resolved issues effectively. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and concisely.
✨Build Relationships
Emphasise your experience in maintaining relationships with stakeholders, clients, and residents. Be ready to discuss how you’ve fostered collaboration and communication in previous roles, as this is key to success in the position.
