At a Glance
- Tasks: Lead a team to manage repairs and maintenance in social housing.
- Company: Award-winning contractor focused on quality and resident satisfaction.
- Benefits: Competitive salary up to £65k plus a comprehensive package.
- Other info: Join a dynamic team with opportunities for professional growth.
- Why this job: Make a real difference in the community while advancing your career.
- Qualifications: Experience in management and a passion for social housing.
The predicted salary is between 35000 - 40000 £ per year.
Our client is an innovative, and award winning Social Housing Repairs Maintenance Contractor who are looking for a Contract Manager to join their team based in Hastings.
The key function of this role is to manage the team of Managers, Supervisors and trades delivering the repairs and voids service, ensuring a high quality and commercially focused service is delivered.
Key Responsibilities- To lead and ensure the efficient management of the reactive repairs and maintenance of our client's properties, ensuring these properties meet the required housing and quality standards, whilst maximising resident satisfaction and contributing to business performance and financial strength.
- Ensure that all activities undertaken meet the client's business objectives, turnaround times and other key performance indicators and work/quality standards.
- Develop and maintain procedures for responding quickly and effectively to complaints and enquiries from members and customers.
- Maintain effective relationships with key stakeholders, clients, contractors and residents, whilst promoting and championing our client's values and standards at all times.
- Deal with escalations of complaints.
Contracts Manager employer: Howells Recruitment
As an innovative and award-winning Social Housing Repairs Maintenance Contractor, our client offers a dynamic work environment in Hastings that prioritises employee growth and satisfaction. With a strong focus on quality service delivery and resident satisfaction, employees benefit from a supportive culture that encourages professional development and collaboration. The competitive salary package and commitment to excellence make this an exceptional opportunity for those looking to make a meaningful impact in the community.