At a Glance
- Tasks: Lead a team to deliver high-quality repairs and maintenance services in social housing.
- Company: Award-winning contractor focused on social housing and community impact.
- Benefits: Competitive salary up to £70k, plus a comprehensive package.
- Other info: Join a dynamic team with opportunities for professional growth and development.
- Why this job: Make a real difference in residents' lives while managing impactful projects.
- Qualifications: Experience in contract management and strong leadership skills required.
The predicted salary is between 60000 - 70000 € per year.
Our client is an innovative and award-winning Social Housing Repairs & Maintenance Contractor who are looking for a Contract Manager to join their team based in Bath. The key function of this role is to manage the team of Supervisors and trades delivering the repairs and voids service, ensuring a high quality and commercially focused service is delivered.
To lead and ensure the efficient management of the reactive repairs and maintenance of our client's properties, ensuring these properties meet the required housing and quality standards, whilst maximising resident satisfaction and contributing to business performance and financial strength.
Ensure that all activities undertaken meet the client's business objectives, turnaround times and other key performance indicators and work/quality standards. Develop and maintain procedures for responding quickly and effectively to complaints and enquiries from members and customers.
Maintain effective relationships with key stakeholders, clients, contractors and residents, whilst promoting and championing our client's values and standards at all times. Deal with escalations of complaints including disrepairs and Environmental Health Notices (EHN).
To effectively manage a maintenance budget and authorise spends up to agreed levels whilst maximising cost effectiveness and having regard for financial strength.
Ensure compliance of the day to day or void teams in respect of governance and adherence to the relevant statutory and regulatory provisions, including health & safety.
Locations
Maintenance Contract Manager (Permanent) in Bath, Somerset employer: Howells Recruitment
Join an innovative and award-winning Social Housing Repairs & Maintenance Contractor in Bath, where your role as a Maintenance Contract Manager will be pivotal in delivering high-quality services that enhance resident satisfaction. With a strong focus on employee growth, our collaborative work culture encourages professional development and offers competitive benefits, making it an excellent place for those seeking meaningful and rewarding employment in the social housing sector.
StudySmarter Expert Advice🤫
We think this is how you could land Maintenance Contract Manager (Permanent) in Bath, Somerset
✨Tip Number 1
Network like a pro! Reach out to your connections in the social housing sector and let them know you're on the lookout for a Maintenance Contract Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to repairs and maintenance, and think about how your experience aligns with their goals. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to managing teams and handling complaints. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your problem-solving skills effectively.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Plus, it shows your enthusiasm for the role and reinforces your commitment to delivering high-quality service.
We think you need these skills to ace Maintenance Contract Manager (Permanent) in Bath, Somerset
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of Maintenance Contract Manager. Highlight your experience in managing teams and delivering high-quality repairs and maintenance services, as well as any relevant achievements that align with the job description.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your understanding of social housing and how you can contribute to maximising resident satisfaction and business performance.
Showcase Your Stakeholder Management Skills:In your application, emphasise your ability to maintain effective relationships with key stakeholders. Share examples of how you've successfully managed complaints or escalations in the past, demonstrating your problem-solving skills.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Howells Recruitment
✨Know Your Stuff
Make sure you understand the ins and outs of social housing repairs and maintenance. Brush up on relevant legislation, quality standards, and key performance indicators. This will show that you're not just interested in the role but also knowledgeable about the industry.
✨Showcase Your Leadership Skills
As a Contract Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, especially in high-pressure situations. Highlight your ability to maintain relationships with stakeholders and resolve conflicts effectively.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, like dealing with escalated complaints or managing a tight budget. Think through your responses ahead of time, focusing on your problem-solving skills and how you prioritise resident satisfaction while adhering to financial constraints.
✨Align with Their Values
Research the company's values and mission. During the interview, make connections between your personal values and theirs. This shows that you're not just a fit for the role, but also for the company culture, which is crucial in social housing.
