At a Glance
- Tasks: Lead a team to deliver high-quality repairs and maintenance in social housing.
- Company: Award-winning contractor focused on social housing and community impact.
- Benefits: Competitive salary up to £70k plus a comprehensive package.
- Other info: Join a dynamic team with opportunities for professional growth.
- Why this job: Make a real difference in residents' lives while managing impactful projects.
- Qualifications: Experience in contract management and strong leadership skills required.
The predicted salary is between 60000 - 70000 € per year.
Our client is an innovative, and award winning Social Housing Repairs & Maintenance Contractor who are looking for a Contract Manager to join their team based in Bath. The key function of this role is to manage the team of Supervisors and trades delivering the repairs and voids service, ensuring a high quality and commercially focused service is delivered.
To lead and ensure the efficient management of the reactive repairs and maintenance of our client's properties, ensuring these properties meet the required housing and quality standards, whilst maximising resident satisfaction and contributing to business performance and financial strength.
Ensure that all activities undertaken meet the client's business objectives, turnaround times and other key performance indicators and work/ quality standards. Develop and maintain procedures for responding quickly and effectively to complaints and enquiries from members and customers.
Maintain effective relationships with key stakeholders, clients, contractors and residents, whilst promoting and championing our client's values and standards at all times. Deal with escalations of complaints including disrepairs and Environmental Health Notices (EHN).
To effectively manage a maintenance budget and authorise spends up to agreed levels whilst maximising cost effectiveness and having regard for financial strength.
Ensure compliance of the day to day or void teams in respect of governance and adherence to the relevant statutory and regulatory provisions, including health & safety.
Locations
Contract Manager ( Housing Maintenance ) (Permanent) in Bath, Somerset employer: Howells Recruitment
Join an innovative and award-winning Social Housing Repairs & Maintenance Contractor in Bath, where you will be part of a dynamic team dedicated to delivering high-quality services that enhance resident satisfaction. Our company fosters a supportive work culture that prioritises employee growth, offering opportunities for professional development and career advancement while ensuring a healthy work-life balance. With competitive remuneration and a commitment to excellence, we provide a rewarding environment for those looking to make a meaningful impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Contract Manager ( Housing Maintenance ) (Permanent) in Bath, Somerset
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing maintenance sector. Attend industry events or join relevant online groups. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to repairs and maintenance, and think about how your experience aligns with their goals. Show them you’re not just another candidate!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family. Focus on common questions for Contract Managers and be ready to discuss your past experiences managing teams and budgets.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Contract Manager ( Housing Maintenance ) (Permanent) in Bath, Somerset
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Contract Manager role. Highlight your experience in managing teams and delivering high-quality repairs and maintenance services. We want to see how your skills align with our client's needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've successfully managed budgets and improved resident satisfaction in previous positions.
Showcase Your Problem-Solving Skills:In the written application, don’t forget to mention your approach to handling complaints and escalations. We love candidates who can demonstrate their ability to resolve issues effectively while maintaining strong relationships with stakeholders.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our innovative team!
How to prepare for a job interview at Howells Recruitment
✨Know Your Stuff
Make sure you understand the ins and outs of social housing repairs and maintenance. Brush up on relevant legislation, quality standards, and the specific challenges faced in this sector. This will show your potential employer that you're not just interested in the role, but that you’re genuinely knowledgeable about the industry.
✨Showcase Your Leadership Skills
As a Contract Manager, you'll be leading a team of Supervisors and tradespeople. Prepare examples of how you've successfully managed teams in the past, particularly in high-pressure situations. Highlight your ability to motivate others and ensure high-quality service delivery.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like dealing with escalated complaints or managing a tight budget. Think through your responses ahead of time, using the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.
✨Build Rapport with Interviewers
Remember, interviews are a two-way street! Take the time to connect with your interviewers by asking insightful questions about their values and how they measure success in the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
