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- Tasks: Lead a team to manage repairs and maintenance in social housing.
- Company: Award-winning contractor focused on quality and resident satisfaction.
- Benefits: Competitive salary up to £50k plus a comprehensive package.
- Other info: Join a dynamic team with opportunities for career growth.
- Why this job: Make a real difference in the community while developing your management skills.
- Qualifications: Experience in contract management and strong leadership abilities.
The predicted salary is between 45000 - 50000 £ per year.
Our client is an innovative, and award winning Social Housing Repairs Maintenance Contractor who are looking for a Assistant Contract Manager to join their team based in Thame.
The key function of this role is to manage the team of Supervisors and trades delivering the repairs and voids service, ensuring a high quality and commercially focused service is delivered.
Key Responsibilities- To lead and ensure the efficient management of the reactive repairs and maintenance of our client's properties, ensuring these properties meet the required housing and quality standards, whilst maximising resident satisfaction and contributing to business performance and financial strength.
- Ensure that all activities undertaken meet the client's business objectives, turnaround times and other key performance indicators and work/quality standards.
- Develop and maintain procedures for responding quickly and effectively to complaints and enquiries from members and customers.
- Maintain effective relationships with key stakeholders, clients, contractors and residents, whilst promoting and championing our client's values and standards at all times.
- Deal with escalations of complaints including disrepairs.
Assistant Contract Manager - Repairs and Maintenance employer: Howells Recruitment
Contact Detail:
Howells Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Contract Manager - Repairs and Maintenance
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to repairs and maintenance, and think about how your experience aligns with their goals. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to managing teams and handling complaints. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your problem-solving skills.
✨Tip Number 4
Don’t forget to follow up after your interviews! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Assistant Contract Manager - Repairs and Maintenance
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Assistant Contract Manager role. Highlight your experience in repairs and maintenance, and don’t forget to showcase any leadership skills you have. We want to see how you can manage teams effectively!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific experiences that relate to managing repairs and ensuring quality standards. Let us know how you can contribute to our client's success.
Showcase Your Problem-Solving Skills: In the written application, give examples of how you've dealt with complaints or escalations in the past. We love candidates who can think on their feet and resolve issues efficiently, so make sure to highlight those experiences!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Howells Recruitment
✨Know Your Stuff
Make sure you understand the ins and outs of repairs and maintenance in social housing. Brush up on relevant legislation, quality standards, and best practices. This will show that you're not just interested in the role but also knowledgeable about the industry.
✨Showcase Your Leadership Skills
As an Assistant Contract Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams or projects in the past. Highlight your ability to motivate others and ensure high-quality service delivery.
✨Prepare for Scenario Questions
Expect questions about how you'd handle specific situations, like dealing with complaints or managing tight deadlines. Think through potential scenarios and how you would respond, demonstrating your problem-solving skills and commitment to resident satisfaction.
✨Build Rapport with Interviewers
Remember, it's not just about answering questions; it's about connecting with your interviewers. Be personable, engage in conversation, and show genuine interest in their company values and how you can contribute to their success.