Resident Liaison Officer - Social Housing Planned Works
Increase your chances of an interview by reading the following overview of this role before making an application.
Based in High Wycombe, Rickmansworth and Chelmsford
Full time, temp to perm
£22 per hour plus van + fuel card
We are working with a leading main contractor to find a successful and proactive Resident Liaison Officer to join their team delivering a planned maintenance contract within Social Housing based in High Wycombe, Rickmansworth and Chelmsford. This role is a ongoing temporary position for 6 months minimum.
It will be your responsibility to develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently. This scheme is working closely with a public sector client so previous experience working for a main contractor on similar projects is ideal.
Key Responsibilities include:
- Working on planned maintenance projects
- Decent Homes programme experience
- Full clean driving licence with own vehicle
- Pre-entry visits and company inductions
- Collect tenancy agreement/approval forms
- Visiting tenants in their homes and advising them on when and what work is being carried out
- Act as the main point of contact and deal with any problems/queries that the tenant may have
- Contacting neighbourhood xgikmsk housing associations and establishing working relations with them
- Visiting properties that are being refurbished with potential tenants and advising them on completion dates
- Attending and chairing tenant forum meetings to advise tenants of works being carried out
You will be working for a modern, forward-thinking business; that believes the strengths, skills and personalities of their people are the key to the group's success.
Please apply online now!
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Resident Liaison Officer employer: Howells Recruitment Careers
As a leading specialist contractor in passive fire protection, this company offers an exceptional work environment in Kent, where safety and excellence are at the forefront of their operations. Employees benefit from competitive salaries, comprehensive benefits, and a strong commitment to professional development, ensuring that team members grow alongside the company. With a focus on collaboration and high-quality workmanship, this employer fosters a culture of respect and innovation, making it an ideal place for those seeking meaningful and rewarding careers in the construction industry.
Contact Details:
Howells Recruitment Careers Recruitment Team
