Personal Lines Account Handler in Maidstone

Personal Lines Account Handler in Maidstone

Maidstone Full-Time 31500 - 38500 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Build strong relationships with clients and manage personal insurance accounts.
  • Company: Join a leading independent risk consultancy with over 100 years of experience.
  • Benefits: Competitive salary, free parking, generous holiday, and health benefits.
  • Other info: Office-based role in Sidcup with opportunities for professional development.
  • Why this job: Make a real difference in clients' lives while developing your career in insurance.
  • Qualifications: 2+ years as an Insurance Broker with personal lines experience.

The predicted salary is between 31500 - 38500 £ per year.

Howe Maxted Group has been helping clients identify risks and find solutions to minimise the impact on their business and private lives for over 100 years. We are a service driven business, having developed and grown over the years to become a leading firm of independent risk consultants, general insurance brokers and financial advisors. We have an established reputation, a long-standing track record with a proven ability to understand fully the unique demands and needs of our clients which in turn ensures best advice is provided in tailoring the insurance cover at competitive premiums.

The opportunity: Due to continued growth, we are looking for an experienced Personal Lines Handler, who will maintain and develop good relationships with new and existing clients along with development of new business opportunities within the personal lines and HNW insurance sector. You will provide business leads to other departments and provide a high standard of customer service with clients and insurers.

Key Responsibilities:

  • Dealing with new business, mid-term adjustments and renewals in the relevant markets in line with company procedures and practice, referring to senior colleagues, experts or insurers when issues fall outside of your own experience.
  • Making sure all communications with insurers or customers are accurately recorded as per the company’s procedures.
  • Dealing with telephone enquiries promptly, referring the query to the appropriate person when the enquiry falls outside your own knowledge and experience.
  • Providing a quality service to existing clients, covering all aspects of their insurance arrangements; to advise, review, arrange and secure the appropriate cover at a competitive premium.
  • Be responsible for obtaining and assessing quotations, offering alternatives where available and appropriate.
  • Regularly update the Accounts Department on payments, amendments, non-payments, and assisting in the resolution of queries.

What we’re looking for:

  • To be successful in this role, you must have the following skills;
  • 2+ Years experience as an Insurance Broker with experience of personal lines and HNW products.
  • Experience of working to high standards of FCA compliance.
  • Happy with an office-based role, based in Sidcup.
  • I.T. skills including use of an insurance IT system.
  • Strong organisation skills.
  • The ability to work to a high level of accuracy.
  • Exemplary customer service skills with the ability to build solid relationships with clients and insurers.
  • Regulatory and compliance awareness.
  • Willingness to work towards Cert CII or already hold qualifications.

What we offer:

  • Competitive salary commensurate with level of experience.
  • Free parking.
  • Company Pension scheme.
  • Generous holiday entitlement, including birthday day off and additional days available to purchase.
  • Bupa Healthcare Cash Plan.
  • Death in service.
  • Enhanced maternity/paternity.
  • Cycle to work scheme.
  • Many more.

Personal Lines Account Handler in Maidstone employer: Howe Maxted Group

Howe Maxted Group is an exceptional employer, offering a supportive work culture that prioritises employee development and well-being. With over 100 years of experience in the insurance industry, we provide our staff with opportunities for growth and advancement while ensuring a competitive salary and comprehensive benefits, including a company pension scheme and generous holiday entitlement. Located in Sidcup, our office fosters a collaborative environment where employees can thrive and build meaningful relationships with clients and colleagues alike.

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Contact Details:

Howe Maxted Group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Personal Lines Account Handler in Maidstone

Dive Into Industry Networking Events

Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.

Use LinkedIn to Your Advantage

Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Howe Maxted Group). A thoughtful message explaining your interest can really make a difference!

Look Out for Graduate Schemes

Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.

Leverage Your Current Connections

Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Howe Maxted Group. Don’t shy away from asking for a coffee chat; you never know what doors it might open!

We think you need these skills to ace Personal Lines Account Handler in Maidstone

Insurance Brokerage
Personal Lines Insurance
High Net Worth (HNW) Products
FCA Compliance
Customer Service Skills
Relationship Building
Quotation Assessment

Some tips for your application 🫡

Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.

Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.

Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Howe Maxted Group.

Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Howe Maxted Group. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.

How to prepare for a job interview at Howe Maxted Group

Know Your Numbers: Insurance Fundamentals

Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Howe Maxted Group to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.

Showcase Your Analytical Side

In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!

Prepare for Behavioural Questions

As a full-timer at Howe Maxted Group, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.

Know the Company Culture Inside Out

Understanding Howe Maxted Group's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.