At a Glance
- Tasks: Be the face of Howdens, providing top-notch service and support to customers.
- Company: Join Howdens, the UK's leading trade kitchen supplier with over 900 depots.
- Benefits: Enjoy monthly bonuses, team outings, generous holiday, and staff discounts.
- Why this job: Thrive in a fast-paced environment while building long-term relationships with trade customers.
- Qualifications: Strong communication, prioritisation, and organisational skills are essential.
- Other info: Opportunity for growth in a company recognised as one of the 10 Best Big Companies to Work For.
The predicted salary is between 28800 - 43200 £ per year.
As a Trade Sales Counter Person, you will be the face of Howdens, providing potential and existing customers with outstanding service and support. As part of the wider sales team, you will contribute to generating and following up on leads, helping to drive sales growth. you will process sales for customers, ensuring accurate pricing, delivery dates, and stock requirements. Your effective customer account management skills will aim to expand our customer base and develop long-term collaborative relationships with our trade customers.
Maintaining up-to-date product and industry knowledge will be a priority, allowing you to provide informed recommendations and assistance to our valued customers. Thriving in a fast-paced environments, you\’ll demonstrate strong prioritisation and organisational skills as a Trade Sales Counter Person, ensuring smooth operations at the trade sales counter.
Skills and attributes you need to be a successful Trade Sales Counter Person:
Customer service
Thrives in fast-paced environments
An eye for design
Sales-focused
Prioritisation and organisation skills
Communication
What you get from us as a Trade Sales Counter Person:
Competitive base salary
Monthly depot bonus OTE
Team incentives and outings
Matched contribution pension scheme, with Howdens contributing a minimum of 8% and up to 12% if you pay more
24 days holiday, rising to 26 days after 5 years
Staff discount on Howdens products
Buy as you earn share scheme
About Howdens:Howdens Joinery is the UK\’s number one trade kitchen supplier providing thousands of products across kitchens, joinery, and hardware. We have over 900 depots throughout the UK and Europe – making us the first choice for more than 460,000 loyal trade professionals. Last year our sales reached circa 2.3bn, and we have an ambitious growth agenda.
There is a strong entrepreneurial ethos and the opportunity to develop within a fast-paced and commercial environment. That, along with a competitive salary, development opportunities, and exciting rewards, are among the reasons why our people enjoy working for Howdens – and why we have been named one of the 10 Best Big Companies to Work For .
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Trade Sales Counter Person employer: Howdens
Contact Detail:
Howdens Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Sales Counter Person
✨Tip Number 1
Familiarise yourself with Howdens' product range and services. Understanding the specifics of what we offer will not only help you answer customer queries effectively but also demonstrate your commitment to providing outstanding service.
✨Tip Number 2
Practice your communication skills, especially in a sales context. Being able to engage with customers confidently and clearly is crucial for a Trade Sales Counter Person, so consider role-playing scenarios with friends or family.
✨Tip Number 3
Showcase your ability to thrive in fast-paced environments by sharing examples from previous roles. Highlighting your experience in managing multiple tasks efficiently will set you apart from other candidates.
✨Tip Number 4
Network with current or former employees of Howdens if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview process.
We think you need these skills to ace Trade Sales Counter Person
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Trade Sales Counter Person position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and sales. Use bullet points for clarity and include specific achievements that demonstrate your ability to thrive in fast-paced environments.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and Howdens as a company. Mention your communication skills and ability to manage customer accounts effectively, providing examples of how you've done this in previous roles.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the Trade Sales Counter Person role.
How to prepare for a job interview at Howdens
✨Know Your Products
Familiarise yourself with Howdens' product range and industry trends. Being able to discuss specific products and their benefits will show your commitment and help you provide informed recommendations during the interview.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided outstanding customer service in the past. Highlight your ability to manage customer accounts and build long-term relationships, as this is crucial for the role.
✨Showcase Your Organisational Skills
Be ready to discuss how you prioritise tasks in a fast-paced environment. Share specific strategies or tools you use to stay organised and ensure smooth operations, which is key for a Trade Sales Counter Person.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities within Howdens. This shows your genuine interest in the role and helps you assess if it's the right fit for you.