At a Glance
- Tasks: Be the face of Howdens, providing top-notch service and support to customers.
- Company: Howdens is the UK's leading trade kitchen supplier with over 900 depots across Europe.
- Benefits: Enjoy monthly bonuses, team outings, generous holiday, and staff discounts on products.
- Why this job: Join a fast-paced environment with growth opportunities and a strong team culture.
- Qualifications: Thrives in fast-paced settings with excellent communication and organisational skills.
- Other info: Be part of a company recognised as one of the 10 Best Big Companies to Work For.
The predicted salary is between 28800 - 43200 £ per year.
As a Trade Sales Counter Person, you will be the face of Howdens, providing potential and existing customers with outstanding service and support. As part of the wider sales team, you will contribute to generating and following up on leads, helping to drive sales growth. you will process sales for customers, ensuring accurate pricing, delivery dates, and stock requirements. Your effective customer account management skills will aim to expand our customer base and develop long-term collaborative relationships with our trade customers.
Maintaining up-to-date product and industry knowledge will be a priority, allowing you to provide informed recommendations and assistance to our valued customers. Thriving in a fast-paced environments, you\’ll demonstrate strong prioritisation and organisational skills as a Trade Sales Counter Person, ensuring smooth operations at the trade sales counter.
Skills and attributes you need to be a successful Trade Sales Counter Person:
What you get from us as a Trade Sales Counter Person:
About Howdens:
Howdens Joinery is the UK’s number one trade kitchen supplier providing thousands of products across kitchens, joinery, and hardware. We have over 900 depots throughout the UK and Europe – making us the first choice for more than 460,000 loyal trade professionals. Last year our sales reached circa 2.3bn, and we have an ambitious growth agenda.
There is a strong entrepreneurial ethos and the opportunity to develop within a fast-paced and commercial environment. That, along with a competitive salary, development opportunities, and exciting rewards, are among the reasons why our people enjoy working for Howdens – and why we have been named one of the 10 Best Big Companies to Work For .
#LI-LO1
Trade Sales Counter Person employer: Howdens
Contact Detail:
Howdens Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Sales Counter Person
✨Tip Number 1
Familiarise yourself with Howdens' product range and industry trends. This knowledge will not only help you answer customer queries effectively but also demonstrate your commitment to the role during any discussions.
✨Tip Number 2
Practice your communication skills by engaging with friends or family about products you know. Being able to explain features and benefits clearly will be crucial when interacting with customers at the trade sales counter.
✨Tip Number 3
Showcase your ability to thrive in fast-paced environments by sharing relevant experiences from previous jobs. Highlight how you managed multiple tasks efficiently, as this will resonate well with the demands of the Trade Sales Counter Person role.
✨Tip Number 4
Network with current or former employees of Howdens on platforms like LinkedIn. Gaining insights into their experiences can provide you with valuable information that may help you stand out during the interview process.
We think you need these skills to ace Trade Sales Counter Person
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Trade Sales Counter Person position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in sales and customer service. Use bullet points for clarity and include specific achievements that demonstrate your ability to thrive in fast-paced environments.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and Howdens as a company. Highlight your communication skills and ability to manage customer accounts effectively. Make sure to mention any relevant industry knowledge you possess.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the Trade Sales Counter Person role.
How to prepare for a job interview at Howdens
✨Showcase Your Customer Service Skills
As a Trade Sales Counter Person, you'll be the face of the company. Be prepared to discuss your previous customer service experiences and how you handled challenging situations. Highlight your ability to build relationships and provide outstanding support.
✨Demonstrate Product Knowledge
Familiarise yourself with Howdens' products and the kitchen industry. During the interview, mention any relevant knowledge you have about their offerings and how you can use this to assist customers effectively.
✨Emphasise Organisational Skills
In a fast-paced environment, prioritisation and organisation are key. Be ready to share examples of how you've managed multiple tasks or projects simultaneously, ensuring smooth operations in your previous roles.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and customer interaction skills. Think of specific instances where you successfully resolved issues or improved customer satisfaction, and be ready to discuss them.