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- Tasks: Be the face of Howdens, providing top-notch service and support to customers.
- Company: Howdens is the UK's leading trade kitchen supplier with over 900 depots across Europe.
- Benefits: Enjoy a competitive salary, monthly bonuses, staff discounts, and a generous pension plan.
- Other info: This role is entry-level, perfect for high school and college students looking to kickstart their careers.
- Why this job: Join a fast-paced environment with growth opportunities and a culture that values collaboration.
- Qualifications: Customer service skills, sales focus, and the ability to thrive in a dynamic setting are essential.
The predicted salary is between 24000 - 36000 £ per year.
As a Trade Sales Counter Person, you will be the face of Howdens, providing potential and existing customers with outstanding service and support. As part of the wider sales team, you will contribute to generating and following up on leads, helping to drive sales growth. You will process sales for customers, ensuring accurate pricing, delivery dates, and stock requirements. Your effective customer account management skills will aim to expand our customer base and develop long-term collaborative relationships with our trade customers.
Maintaining up-to-date product and industry knowledge will be a priority, allowing you to provide informed recommendations and assistance to our valued customers. Thriving in fast-paced environments, you'll demonstrate strong prioritisation and organisational skills as a Trade Sales Counter Person, ensuring smooth operations at the trade sales counter.
Skills and attributes you need to be a successful Trade Sales Counter Person:
- Customer service
- Thrives in fast-paced environments
- An eye for design
- Sales-focused
- Prioritisation and organisation skills
- Communication
What you get from us as a Trade Sales Counter Person:
- Competitive base salary
- Monthly depot bonus
- OTE Team incentives and outings
- Competitive Pension Plan with a maximum company contribution of 12%
- 24 days holiday, rising to 26 days after 5 years
- Staff discount on Howdens products
- Buy as you earn share scheme
Howdens Joinery is the UK’s number one trade kitchen supplier providing thousands of products across kitchens, joinery, and hardware. We have over 900 depots throughout the UK and Europe – making us the first choice for more than 460,000 loyal trade professionals. Last year our sales reached circa 2.3bn, and we have an ambitious growth agenda. There is a strong entrepreneurial ethos and the opportunity to develop within a fast-paced and commercial environment. That, along with a competitive salary, development opportunities, and exciting rewards, are among the reasons why our people enjoy working for Howdens – and why we have been named one of the 10 Best Big Companies to Work For.
How To Apply: When you apply, you will need to attach a CV. If this is your first time applying for a role with us, you will need to activate your account when you apply for this role. Please check your email carefully to ensure that you have completed this step. We are unable to view your application if you have not activated your account. Good luck with your application.
Howdens is founded on the principle of being Worthwhile for ALL concerned. We’re working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email recruitment@howdens.com with the job title and location, and we will be happy to help you.
Please note that candidates applying for this role must have a valid right to work in the UK; we do not offer sponsorship of employment for any depot positions at this time. We appreciate your understanding.
Contact Detail:
Howdens Recruiting Team
recruitment@howdens.com
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Sales Counter Person
✨Tip Number 1
Familiarise yourself with Howdens' product range and services. Understanding the specifics of what they offer will not only help you answer customer queries effectively but also demonstrate your genuine interest in the role during any discussions.
✨Tip Number 2
Brush up on your customer service skills, especially in a fast-paced environment. Think of examples from your past experiences where you successfully managed customer interactions, as these will be valuable to share during interviews.
✨Tip Number 3
Network with current or former employees of Howdens if possible. They can provide insights into the company culture and expectations, which can give you an edge when discussing your fit for the role.
✨Tip Number 4
Prepare to discuss how you would handle specific sales scenarios. Think about how you would approach generating leads and managing customer accounts, as this will show your proactive attitude towards driving sales growth.
We think you need these skills to ace Trade Sales Counter Person
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Trade Sales Counter Person position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in customer service, sales, and any other related fields. Use bullet points for clarity and focus on achievements that demonstrate your ability to thrive in fast-paced environments.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and Howdens as a company. Mention specific examples of how you have successfully managed customer accounts or contributed to sales growth in previous positions.
Activate Your Account: If this is your first time applying to Howdens, make sure to activate your account before submitting your application. Check your email for the activation link and ensure everything is set up correctly to avoid any issues with your application.
How to prepare for a job interview at Howdens
✨Know Your Products
Familiarise yourself with Howdens' product range and services. Being able to discuss specific products and their benefits will show your commitment and help you provide informed recommendations during the interview.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Highlight situations where you resolved issues or went above and beyond for a customer, as this role heavily relies on strong customer interaction.
✨Showcase Your Organisational Skills
Since the role requires prioritisation and organisation, be ready to discuss how you manage your time and tasks effectively. You could share strategies you use to stay organised in a fast-paced environment.
✨Emphasise Teamwork and Collaboration
As part of the sales team, your ability to work well with others is crucial. Share experiences where you've successfully collaborated with colleagues to achieve a common goal, demonstrating your team spirit.