At a Glance
- Tasks: Be the face of Howdens, providing top-notch service and support to customers.
- Company: Join the UK's number one trade kitchen supplier with a strong entrepreneurial spirit.
- Benefits: Enjoy competitive salary, monthly bonuses, staff discounts, and generous holiday allowance.
- Why this job: Make a real impact in a fast-paced environment while building lasting customer relationships.
- Qualifications: Excellent customer service skills and a sales-focused mindset are essential.
- Other info: Great career development opportunities in a dynamic and supportive workplace.
The predicted salary is between 24000 - 36000 £ per year.
As a Trade Sales Counter Person, you will be the face of Howdens, providing potential and existing customers with outstanding service and support. As part of the wider sales team, you will contribute to generating and following up on leads, helping to drive sales growth. You will process sales for customers, ensuring accurate pricing, delivery dates, and stock requirements. Your effective customer account management skills will aim to expand our customer base and develop long‑term collaborative relationships with our trade customers.
Maintaining up‑to‑date product and industry knowledge will be a priority, allowing you to provide informed recommendations and assistance to our valued customers. Thriving in a fast‑paced environment, you\’ll demonstrate strong prioritisation and organisational skills as a Trade Sales Counter Person, ensuring smooth operations at the trade sales counter.
Skills and attributes you need to be a successful Trade Sales Counter Person
- Customer service
- Thrives in fast‑paced environments
- An eye for design
- Sales‑focused
- Prioritisation and organisation skills
- Communication
What you get from us as a Trade Sales Counter Person
- Competitive base salary
- Monthly depot bonus OTE
- Team incentives and outings
- Competitive Pension Plan with a maximum company contribution of 12%. 24 days holiday, rising to 26 days after 5 years
- Staff discount on Howdens products
- Buy as you earn share scheme
About Howdens
Howdens Joinery is the UK’s number one trade kitchen supplier providing thousands of products across kitchens, joinery, and hardware. We have over 900 depots throughout the UK and Europe – making us the first choice for more than 460,000 loyal trade professionals. Last year our sales reached circa 2.3bn, and we have an ambitious growth agenda.
There is a strong entrepreneurial ethos and the opportunity to develop within a fast‑paced and commercial environment. That, along with a competitive salary, development opportunities, and exciting rewards, are among the reasons why our people enjoy working for Howdens – and why we have been named one of the 10 Best Big Companies to Work For.
How To Apply
When you apply, you will need to attach a CV. If this is your first time applying for a role with us, you will need to activate your account when you apply for this role. Please check your email carefully to ensure that you have completed this step. We are unable to view your application if you have not activated your account. Good luck with your application.
Howdens is founded on the principle of being Worthwhile for ALL concerned. We’re working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email recruitment@howdens.com with the job title and location, and we will be happy to help you.
Please note that candidates applying for this role must have a valid right to work in the UK, we do not offer sponsorship of employment for any depot positions at this time. We appreciate your understanding.
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Trade Sales Counter Person employer: Howdens
Contact Detail:
Howdens Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Sales Counter Person
✨Tip Number 1
Get to know Howdens inside out! Familiarise yourself with our products and services so you can chat confidently with customers. This will help you stand out during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills! Think about how you'd handle different scenarios at the trade sales counter. Role-playing with a friend can help you feel more prepared and showcase your ability to thrive in a fast-paced environment.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider tips and might even lead to a referral, which can boost your chances of landing the job.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, make sure to activate your account right away so we can review your application without any hiccups.
We think you need these skills to ace Trade Sales Counter Person
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Trade Sales Counter Person role. Highlight your customer service experience and any sales achievements. We want to see how you can bring value to our team!
Showcase Your Skills: In your application, emphasise your organisational skills and ability to thrive in fast-paced environments. We love candidates who can juggle multiple tasks while keeping a smile on their face!
Be Authentic: Let your personality shine through in your application. We’re looking for someone who can connect with our customers, so don’t be afraid to show us what makes you unique!
Apply Through Our Website: Remember to apply through our website and activate your account if it’s your first time. This step is crucial for us to view your application, so don’t skip it!
How to prepare for a job interview at Howdens
✨Know Your Products
Before the interview, make sure you brush up on Howdens' product range. Familiarise yourself with the latest kitchen trends and joinery options. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about how you handled difficult situations or went the extra mile for a customer. This will demonstrate your ability to thrive in a fast-paced environment and your commitment to customer satisfaction.
✨Practice Your Sales Techniques
Since this role is sales-focused, be ready to discuss your approach to generating leads and closing sales. You might even want to role-play a sales scenario with a friend to get comfortable with pitching products and handling objections.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows that you’re engaged and serious about contributing to the company’s growth.