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For Companies At a Glance
- Tasks: Deliver exceptional customer service and drive sales at the trade sales counter.
- Company: Join Howdens, the UK's leading trade kitchen supplier with a vibrant team culture.
- Benefits: Enjoy competitive salary, bonuses, staff discounts, and generous holiday allowance.
- Why this job: Be the face of Howdens and build lasting relationships with trade customers.
- Qualifications: Strong customer service skills and ability to thrive in fast-paced environments.
- Other info: Great career growth opportunities in a dynamic and entrepreneurial setting.
The predicted salary is between 24000 - 36000 £ per year.
Overview
Join to apply for the Trade Sales Counter Person role at Howdens. As a Trade Sales Counter Person, you will be the face of Howdens, providing potential and existing customers with outstanding service and support. As part of the wider sales team, you will contribute to generating and following up on leads, helping to drive sales growth. You will process sales for customers, ensuring accurate pricing, delivery dates, and stock requirements. Your effective customer account management skills will aim to expand our customer base and develop long-term collaborative relationships with our trade customers. Maintaining up-to-date product and industry knowledge will be a priority, allowing you to provide informed recommendations and assistance to our valued customers. Thrive in a fast-paced environment, with strong prioritisation and organisational skills to ensure smooth operations at the trade sales counter.
Responsibilities
- Provide outstanding customer service at the trade sales counter
- Drive sales growth by generating and following up on leads
- Process sales with accurate pricing, delivery dates, and stock requirements
- Manage customer accounts and develop long-term relationships with trade customers
- Maintain up-to-date product and industry knowledge to offer informed recommendations
- Demonstrate strong prioritisation and organisational skills in a fast-paced environment
Qualifications / Skills
- Customer service
- Thrives in fast-paced environments
- An eye for design
- Sales-focused
- Prioritisation and organisation skills
- Communication
Benefits
- Competitive base salary
- Monthly depot bonus OTE
- Team incentives and outings
- Competitive Pension Plan with a maximum company contribution of 12%
- 24 days holiday, rising to 26 days after 5 years
- Staff discount on Howdens products
- Buy as you earn share scheme
About Howdens
Howdens Joinery is the UK’s number one trade kitchen supplier providing thousands of products across kitchens, joinery, and hardware. We have over 900 depots throughout the UK and Europe – making us the first choice for more than 460,000 loyal trade professionals. Last year our sales reached circa 2.3bn, and we have an ambitious growth agenda. There is a strong entrepreneurial ethos and the opportunity to develop within a fast-paced and commercial environment. That, along with a competitive salary, development opportunities, and exciting rewards, are among the reasons why our people enjoy working for Howdens – and why we have been named one of the 10 Best Big Companies to Work For.
How To Apply
When you apply, you will need to attach a CV. If this is your first time applying for a role with us, you will need to activate your account when you apply for this role. Please check your email carefully to ensure that you have completed this step. We are unable to view your application if you have not activated your account. Good luck with your application.
Equal Employment Opportunity
Howdens is founded on the principle of being Worthwhile for ALL concerned. We’re working hard to ensure we provide an inclusive environment where everyone feels welcome. If you need us to make any adjustments to our recruitment process, please email recruitment@howdens.com with the job title and location, and we will be happy to help you.
Please note that candidates applying for this role must have a valid right to work in the UK; we do not offer sponsorship of employment for any depot positions at this time. We appreciate your understanding.
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Trade Sales Counter Person employer: Howdens
Contact Detail:
Howdens Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Sales Counter Person
✨Tip Number 1
Get to know the company inside out! Research Howdens, their products, and their values. This way, when you walk into that interview, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your customer service skills! Role-play with a friend or family member to simulate real-life scenarios you might face at the trade sales counter. This will help you feel more confident and prepared.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider tips and even a foot in the door when applying through our website.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Trade Sales Counter Person
Some tips for your application 🫡
Craft a Stellar CV: Your CV is your first impression, so make it count! Highlight your customer service experience and any sales achievements. Tailor it to show how you can thrive in a fast-paced environment like Howdens.
Show Off Your Communication Skills: In the role of Trade Sales Counter Person, communication is key. Use your application to demonstrate your ability to connect with customers and build relationships. A friendly tone goes a long way!
Be Specific About Your Experience: When detailing your past roles, be specific about your responsibilities and successes. Mention any experience with managing customer accounts or processing sales, as this will resonate with us at Howdens.
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. Don’t forget to activate your account after applying, so we can view your application without any hiccups!
How to prepare for a job interview at Howdens
✨Know Your Products Inside Out
As a Trade Sales Counter Person, you'll need to be well-versed in the products Howdens offers. Spend some time before your interview familiarising yourself with their range, including kitchens, joinery, and hardware. This knowledge will not only impress your interviewers but also help you provide informed recommendations to customers.
✨Showcase Your Customer Service Skills
Customer service is key in this role, so think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to discuss how you handle difficult situations and maintain a positive attitude, as this will demonstrate your ability to thrive in a fast-paced environment.
✨Prepare for Sales Scenarios
Expect to be asked about how you would generate and follow up on leads. Prepare some strategies or examples of how you've successfully driven sales growth in previous roles. This will show that you're not just focused on customer service but are also sales-oriented, which is crucial for this position.
✨Demonstrate Strong Organisational Skills
In a busy trade sales counter, prioritisation and organisation are essential. Think of ways you've managed multiple tasks effectively in the past. During the interview, share these experiences to illustrate your ability to keep operations running smoothly, even under pressure.
