At a Glance
- Tasks: Be the face of Howdens, delivering exceptional service and driving sales growth.
- Company: Join the UK's number one trade kitchen supplier with a strong entrepreneurial spirit.
- Benefits: Enjoy competitive salary, monthly bonuses, staff discounts, and generous holiday allowance.
- Other info: Great career development opportunities in a supportive and inclusive workplace.
- Why this job: Make a real impact in a fast-paced environment while building lasting customer relationships.
- Qualifications: Customer service skills, sales focus, and ability to thrive under pressure.
The predicted salary is between 25000 - 32000 £ per year.
As a Trade Sales Counter Person, you will be the face of Howdens, providing potential and existing customers with outstanding service and support. As part of the wider sales team, you will contribute to generating and following up on leads, helping to drive sales growth. You will process sales for customers, ensuring accurate pricing, delivery dates, and stock requirements. Your effective customer account management skills will aim to expand our customer base and develop long-term collaborative relationships with our trade customers. Maintaining up-to-date product and industry knowledge will be a priority, allowing you to provide informed recommendations and assistance to our valued customers. Thriving in a fast-paced environment, you'll demonstrate strong prioritisation and organisational skills as a Trade Sales Counter Person, ensuring smooth operations at the trade sales counter.
Skills and attributes you need to be a successful Trade Sales Counter Person:
- Customer service
- Thrives in fast-paced environments
- An eye for design
- Sales-focused
- Prioritisation and organisation skills
- Communication
What you get from us as a Trade Sales Counter Person:
- Competitive base salary
- Monthly depot bonus
- Team incentives and outings
- Competitive Pension Plan with a maximum company contribution of 12%
- 24 days holiday, rising to 26 days after 5 years
- Staff discount on Howdens products
- Buy as you earn share scheme
Howdens Joinery is the UK’s number one trade kitchen supplier providing thousands of products across kitchens, joinery, and hardware. We have over 900 depots throughout the UK and Europe – making us the first choice for more than 460,000 loyal trade professionals. Last year our sales reached circa 2.3bn, and we have an ambitious growth agenda. There is a strong entrepreneurial ethos and the opportunity to develop within a fast-paced and commercial environment. That, along with a competitive salary, development opportunities, and exciting rewards, are among the reasons why our people enjoy working for Howdens – and why we have been named one of the 10 Best Big Companies to Work For.
How To Apply:
When you apply, you will need to attach a CV. If this is your first time applying for a role with us, you will need to activate your account when you apply for this role. Please check your email carefully to ensure that you have completed this step. We are unable to view your application if you have not activated your account. Good luck with your application.
Howdens is founded on the principle of being Worthwhile for ALL concerned. We’re working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email recruitment@howdens.com with the job title and location, and we will be happy to help you.
Please note that candidates applying for this role must have a valid right to work in the UK; we do not offer sponsorship of employment for any depot positions at this time. We appreciate your understanding.
Trade Sales Counter - Drive Customer Growth & Service employer: Howdens
Howdens Joinery is an exceptional employer, offering a dynamic work environment where employees can thrive and grow. With competitive salaries, generous holiday allowances, and a strong focus on team incentives, we foster a culture of collaboration and support. Our commitment to employee development and the entrepreneurial spirit within our depots make Howdens a rewarding place to build a career in the trade kitchen supply industry.
StudySmarter Expert Advice🤫
We think this is how you could land Trade Sales Counter - Drive Customer Growth & Service
✨Tip Number 1
Get to know the company inside out! Research Howdens, their products, and their values. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle tricky situations or provide top-notch support. Role-playing with a friend can help you feel more confident.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and maybe even a referral!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Howdens team. Don’t forget to activate your account!
We think you need these skills to ace Trade Sales Counter - Drive Customer Growth & Service
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Trade Sales Counter role. Highlight your customer service experience and any sales achievements to show us you're the right fit!
Craft a Compelling Cover Letter:Use your cover letter to tell us why you want to work at Howdens and how you can contribute to our team. Be genuine and let your personality shine through – we love to see enthusiasm!
Follow Application Instructions:Don’t forget to activate your account when applying! Double-check your email for the activation link, as we can’t view your application until that’s done. We want to see your application, so make sure you don’t miss this step!
Show Your Knowledge:Research Howdens and our products before applying. Mentioning specific products or services in your application can demonstrate your interest and knowledge, which is something we really appreciate!
How to prepare for a job interview at Howdens
✨Know Your Products Inside Out
As a Trade Sales Counter Person, you'll need to be well-versed in the products Howdens offers. Spend some time before your interview familiarising yourself with their range, including kitchens, joinery, and hardware. This knowledge will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Customer service is key in this role, so be prepared to discuss your previous experiences. Think of specific examples where you've gone above and beyond for a customer or resolved a tricky situation. This will demonstrate your ability to provide outstanding service and support, which is crucial for driving customer growth.
✨Demonstrate Your Organisational Skills
In a fast-paced environment like Howdens, strong prioritisation and organisational skills are essential. Be ready to share how you manage your time effectively, especially when juggling multiple tasks. You might even want to mention any tools or methods you use to stay organised, as this will show you're proactive.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with thoughtful questions about the role and the company. Ask about team dynamics, growth opportunities, or how they measure success in the position. This not only shows your interest but also helps you determine if Howdens is the right fit for you.
