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- Tasks: Join our team as a Trade Sales and Service Apprentice, gaining hands-on experience in customer service and sales.
- Company: Howdens is the UK's leading trade kitchen supplier, trusted by over 460,000 professionals.
- Benefits: Enjoy a competitive salary, paid holidays, team incentives, and generous staff discounts.
- Other info: This apprenticeship lasts 12-15 months, leading to various career opportunities within Howdens.
- Why this job: Kickstart your career with structured training and support, while building lasting relationships in a dynamic environment.
- Qualifications: We're looking for enthusiastic learners with great communication skills and a proactive attitude.
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Join Howdens as a Trade Sales and Service Apprentice and Kickstart Your Career
At Howdens, we’re proud to be one of the UK’s leading apprenticeship employers. With a long-standing commitment to developing talent, we\’ve been recognised among the Top 100 Apprenticeship Employers since 2022. Our apprentices don’t just do a job – they build lasting careers.
Trade Sales and Service Apprentice
We’re looking for enthusiastic, proactive people to join our apprenticeship programme and become an integral part of our depot teams. As a Trade Sales and Service Apprentice, you’ll follow a structured development programme that combines practical depot experience with high-quality off-the-job training delivered by an approved apprenticeship training provider.
This 12–15 month apprenticeship will give you hands-on experience across key areas of our depot, including customer service at the trade counter, sales and business development, stock control, and kitchen planning.
As a Trade Sales and Service Apprentice you will be supported throughout by your Depot Manager, a dedicated mentor, and our in-house Learning and Development team – ensuring you grow in confidence and capability every step of the way.
What You’ll Gain
This apprenticeship is designed to give you the skills, experience, and confidence to succeed. You will:
- Learn how to deliver exceptional service and build strong relationships with trade customers both in person and over the phone
- Build skills in serving and selling to customers on the trade counter, and ensuring customers receive their products in a timely and efficient manner
- Gain product knowledge and develop the ability to advise customers on our kitchen, bedroom and joinery ranges, identifying new sales opportunities, and helping to drive the growth of the depot.
- Learn the principles of stock control and warehousing, ensuring stock levels are accurately maintained, and following all health and safety regulations
- Grow your confidence and communication skills as part of a close-knit team in a fast-paced depot environment
- Be supported to complete your Level 2 Trade Supplier Apprenticeship, including English and Maths if required
Future Career Pathways
Role
Completing this apprenticeship opens doors to a variety of career opportunities across Howdens, with in-house Learning and Development programmes to support your progression. Many of our past apprentices have progressed into roles such as:
- Trade Counter Salesperson
- Business Developer
- Kitchen Sales Designer
- Depot Management Roles
What We’re Looking For
We’re seeking people who are excited to learn, eager to get involved, and ready to start their career. Ideally, you’ll have:
- Strong attention to detail and commitment to doing things well
- Great communication skills and a customer-focused mindset
- A proactive attitude with the ability to work independently and use your initiative
- Good organisation and time management
- A genuine interest in developing your skills and growing your career
- The right to work in the UK
The Apprenticeship Programme
- Apprenticeship Standard: Level 2 Trade Supplier
- Duration: Typically 12–15 months (including End Point Assessment)
- Training: A mix of on-the-job experience and off-the-job learning
- Support: From a mentor, depot team, learning and development team and external apprenticeship training provider
- Qualifications: Functional Skills in English and Maths (if needed)
Rewards And Benefits
Your hard work and commitment won’t go unnoticed. As a Howdens apprentice, you’ll receive:
- £15,704 annual salary
- Paid holiday entitlement
- A matched contribution pension scheme
- Team incentives and social events
- Generous staff discount on Howdens products
About Howdens
Howdens Joinery is the UK’s number one trade kitchen supplier, trusted by over 460,000 trade professionals. With more than 900 depots and a growing presence across Europe, we’re a business built on entrepreneurial spirit and strong local relationships.
At Howdens, we’re committed to being worthwhile for all concerned. We aim to create an inclusive and supportive workplace where everyone can thrive. If you need any adjustments to our recruitment process, just email apprenticeships@howdens.com with the job title and location, and we’ll be happy to help.
Seniority level
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Seniority level
Internship
Employment type
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Employment type
Full-time
Job function
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Job function
Sales and Business Development
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Industries
Wholesale Building Materials, Retail, and Design Services
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Trade Sales and Service Apprentice employer: Howdens
Contact Detail:
Howdens Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Sales and Service Apprentice
✨Tip Number 1
Research Howdens and their apprenticeship programme thoroughly. Understanding their values, products, and the specific skills they are looking for in a Trade Sales and Service Apprentice will help you tailor your approach during interviews and discussions.
✨Tip Number 2
Network with current or former apprentices at Howdens. They can provide valuable insights into the role and the company culture, which can help you prepare better for any questions you might face during the selection process.
✨Tip Number 3
Demonstrate your enthusiasm for customer service and sales during any interactions with Howdens. Share examples from your past experiences where you've successfully engaged with customers or contributed to a team, as this will show your proactive attitude.
✨Tip Number 4
Prepare questions to ask during your interview that reflect your interest in the apprenticeship. Inquire about the training process, mentorship opportunities, and potential career paths after completing the apprenticeship to show your commitment to growth within the company.
We think you need these skills to ace Trade Sales and Service Apprentice
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Trade Sales and Service Apprentice position. Tailor your application to highlight how your skills and interests align with the role.
Craft a Strong CV: Your CV should be clear and concise, showcasing relevant experience, skills, and education. Emphasise any customer service or sales experience, even if it's informal, as this is crucial for the role.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the apprenticeship and Howdens. Mention specific aspects of the company that attract you, such as their commitment to developing talent and the structured training programme.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are key traits for the role.
How to prepare for a job interview at Howdens
✨Show Your Enthusiasm
Make sure to express your excitement about the Trade Sales and Service Apprentice role. Companies like Howdens are looking for proactive individuals who are eager to learn and grow, so let your passion shine through during the interview.
✨Demonstrate Customer Focus
Since this role involves customer service, be prepared to discuss how you would handle various customer scenarios. Think of examples where you've provided excellent service or resolved issues, as this will show your commitment to a customer-focused mindset.
✨Highlight Your Team Spirit
Working in a depot environment means being part of a close-knit team. Share experiences that showcase your ability to collaborate and support your colleagues, as well as how you contribute to a positive team atmosphere.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the apprenticeship programme, training opportunities, or career progression within Howdens. This shows your genuine interest in the role and the company.