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For Companies At a Glance
- Tasks: Engage with trade customers, assist at the counter, and learn about sales and stock control.
- Company: Join Howdens, the UK's top trade kitchen supplier with a commitment to developing talent.
- Benefits: Enjoy a competitive salary, paid holidays, team incentives, and generous staff discounts.
- Why this job: Build a rewarding career while gaining hands-on experience in a supportive environment.
- Qualifications: Strong attention to detail, excellent communication skills, and a proactive attitude are essential.
- Other info: This apprenticeship lasts 12-15 months and includes mentorship and training support.
The predicted salary is between 13000 - 16000 £ per year.
Overview
Join to apply for the Trade Sales and Service Apprentice role at Howdens. Howdens is the UK’s leading apprenticeship employer with a long-standing commitment to developing talent. Our apprentices don’t just do a job — they build lasting careers.
This 12–15 month apprenticeship provides hands-on experience across key depot areas, including customer service at the trade counter, sales and business development, stock control, and kitchen planning.
Responsibilities
- Deliver exceptional service and build strong relationships with trade customers in person and on the phone
- Serve and assist customers at the trade counter, ensuring timely and accurate product delivery
- Develop product knowledge to advise customers on kitchen, bedroom and joinery ranges; identify new sales opportunities to help grow the depot
- Understand stock control and warehousing principles; maintain accurate stock levels and follow health and safety regulations
- Collaborate with the depot team to contribute to a fast-paced, customer-focused environment
- Work towards completing the Level 2 Trade Supplier Apprenticeship, including English and Maths if required
What You’ll Gain / Qualifications
- Strong attention to detail and a commitment to doing things well
- Excellent communication skills and a customer-focused mindset
- Proactive attitude with the ability to work independently and use initiative
- Good organization and time management
- Genuine interest in developing skills and growing your career
- The right to work in the UK
Apprenticeship Programme
- Apprenticeship Standard: Level 2 Trade Supplier
- Duration: Typically 12–15 months (including End Point Assessment)
- Training: A mix of on-the-job experience and off-the-job learning
- Support: From a mentor, depot team, learning and development team and external apprenticeship training provider
- Qualifications: Functional Skills in English and Maths (if needed)
Rewards And Benefits
- £15,704 annual salary
- Paid holiday entitlement
- A matched contribution pension scheme
- Team incentives and social events
- Generous staff discount on Howdens products
About Howdens
Howdens Joinery is the UK’s number one trade kitchen supplier, trusted by over 460,000 trade professionals. With more than 900 depots and a growing presence across Europe, we’re a business built on entrepreneurial spirit and strong local relationships. If you need any adjustments to our recruitment process, email apprenticeships@howdens.com with the job title and location, and we’ll be happy to help.
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Trade Sales and Service Apprentice employer: Howdens
Contact Detail:
Howdens Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Sales and Service Apprentice
✨Tip Number 1
Familiarise yourself with Howdens' products and services. Understanding their kitchen, bedroom, and joinery ranges will not only help you in conversations but also show your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills. Since this role involves building relationships with trade customers, consider role-playing scenarios with friends or family to enhance your communication and problem-solving abilities.
✨Tip Number 3
Network with current or former apprentices at Howdens. They can provide valuable insights into the apprenticeship experience and may even offer tips on how to stand out during the selection process.
✨Tip Number 4
Demonstrate your proactive attitude by preparing questions about the apprenticeship and the company. This shows your enthusiasm and willingness to learn, which are key traits for success in this role.
We think you need these skills to ace Trade Sales and Service Apprentice
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Trade Sales and Service Apprentice position. Tailor your application to highlight how your skills and interests align with these requirements.
Craft a Strong CV: Create a CV that showcases your relevant experience, skills, and education. Emphasise any customer service or sales experience you have, as well as your ability to work in a team and manage time effectively.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the apprenticeship and Howdens as a company. Mention specific aspects of the role that excite you and how you can contribute to the team. Be sure to convey your proactive attitude and willingness to learn.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Howdens
✨Research Howdens
Before your interview, take some time to learn about Howdens and its role in the trade kitchen supply industry. Understanding their values, products, and customer base will help you tailor your answers and show genuine interest.
✨Showcase Your Customer Service Skills
Since the role involves delivering exceptional service, be prepared to discuss any previous experiences where you provided excellent customer service. Use specific examples to demonstrate your communication skills and ability to build relationships.
✨Demonstrate Your Proactive Attitude
Employers love candidates who take initiative. Think of instances where you went above and beyond in a previous role or project. Highlighting your proactive nature will align well with the expectations of the apprenticeship.
✨Prepare Questions
At the end of the interview, you’ll likely have the chance to ask questions. Prepare thoughtful questions about the apprenticeship programme, team dynamics, or growth opportunities within Howdens. This shows your enthusiasm and eagerness to learn.
