Trade Account Sales Developer

Overview

Our Trade Account Sales Developer is the first point of contact at the counters in our depots, building relationships with our customers. They have accountability to develop customer accounts by actively calling account holders periodically to keep them informed of current offers and to understand their current priorities. They assist customers while selling and upselling the company’s range of products and services and provide excellent customer service with extensive knowledge of Howdens products. Maintaining up-to-date product and industry knowledge is a priority to provide informed recommendations and assistance to our valued customers. Thrive in a fast-paced environment with strong prioritisation and organisational skills as a Trade Sales Counter Person to ensure smooth operations at the trade sales counter.

Responsibilities

• Build relationships with customers at depots and act as the first point of contact
• Develop customer accounts by proactively communicating current offers and priorities
• Assist customers with selling and upselling the company’s products and services
• Provide excellent customer service with extensive knowledge of Howdens products
• Maintain up-to-date product and industry knowledge to make informed recommendations
• Demonstrate prioritisation and organisational skills in a fast-paced environment

Skills and attributes

• Customer service
• Thrives in fast-paced environments
• An eye for design
• Sales-focused
• Prioritisation and organisation skills
• Communication

What you get from us as a Trade Sales Counter Person

• Competitive base salary
• Monthly depot bonus OTE
• Team incentives and outings
• Competitive Pension Plan with a maximum company contribution of 12% and 24 days holiday, rising to 26 days after 5 years
• Staff discount on Howdens products
• Buy as you earn share scheme

About Howdens

Howdens Joinery is the UK’s number one trade kitchen supplier providing thousands of products across kitchens, joinery, and hardware. We have over 900 depots throughout the UK and Europe – making us the first choice for more than 460,000 loyal trade professionals. Last year our sales reached circa 2.3bn, and we have an ambitious growth agenda.

There is a strong entrepreneurial ethos and the opportunity to develop within a fast-paced and commercial environment. That, along with a competitive salary, development opportunities, and exciting rewards, are among the reasons why our people enjoy working for Howdens – and why we have been named one of the 10 Best Big Companies to Work For.

How to Apply

When you apply, you will need to attach a CV. If this is your first time applying for a role with us, you will need to activate your account when you apply for this role. Please check your email carefully to ensure that you have completed this step. We are unable to view your application if you have not activated your account. Good luck with your application.

Howdens is founded on the principle of being Worthwhile for ALL concerned. We’re working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email recruitment@howdens.com with the job title and location, and we will be happy to help you.

Note: candidates applying for this role must have a valid right to work in the UK; we do not offer sponsorship of employment for depot positions at this time. We appreciate your understanding.