At a Glance
- Tasks: Capture precise digital measurements for bespoke solid surface worktops on customer sites.
- Company: Join Howdens, the UK’s leading trade kitchen supplier with a supportive culture.
- Benefits: Competitive salary, bonus, company vehicle, pension plan, and 25 days holiday.
- Other info: Enjoy ongoing training and career opportunities in a friendly environment.
- Why this job: Make a real impact in a hands-on role while delivering exceptional customer service.
- Qualifications: Experience in digital templating and a background in trade or construction preferred.
The predicted salary is between 30000 - 40000 £ per year.
Join the UK’s market‑leading trade kitchen supplier and take the next step in your surveying career with Howdens.
Location: Field‑based covering North London, Hertfordshire & Essex
Reports to: Solid Surface Installation Manager
What Will You Be Doing As a Templater
This is a hands‑on, customer‑facing role where you’ll visit customer sites to capture precise digital measurements for bespoke solid surface worktops, delivering accuracy, quality, and a great customer experience at every stage.
Key Responsibilities Include
- Complete accurate digital template plans in line with standard drawing procedures
- Deliver exceptional customer service during on‑site visits
- Accurately record and submit all order details into the CRM system
- Assess site conditions to ensure safe, compliant, and successful installations
- Work closely with template support and technical teams
- Maintain a right‑first‑time approach to all worktops
- Support continuous improvements in safety, quality, and operational efficiency
Knowledge & Experience
What do you need to succeed:
- Proven experience in digital laser templating for solid surface worktops
- Background in the trade, merchant, or construction sector
- Understanding of relevant Health & Safety regulations
- Ability to accurately measure and template kitchen surfaces
- Experience using CAD systems (preferred)
- Ability to interpret technical plans and drawings
Skills & Abilities
- Strong communication skills, both written and verbal
- Customer‑focused with a commitment to high‑quality service
- Confident using Microsoft Office (Excel, Outlook)
- High attention to detail and excellent problem‑solving ability
- Ability to work under pressure, manage time effectively, and meet deadlines
- Organised, flexible, and proactive with a safety‑first mindset
What Can We Offer You
- Competitive salary + bonus + use of company vehicle
- Pension plan with up to 12% company contribution
- 25 days holiday + bank holidays, with options to buy additional days
- Staff discount
- Ongoing training, development, and career opportunities
- A friendly, supportive environment with excellent recognition and rewards
Howdens is founded on the principle of being Worthwhile for ALL concerned. We’re working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email recruitmentteam@howdens.com with the job title and location, and we will be happy to help you.
Templater employer: Howdens
Howdens is an exceptional employer that prioritises employee growth and development, offering ongoing training and career opportunities in a friendly and supportive environment. With competitive salaries, generous holiday allowances, and a strong commitment to inclusivity, working as a Templater in North London, Hertfordshire & Essex allows you to thrive while delivering high-quality service to customers. Join us to be part of a market-leading team that values accuracy, quality, and a great customer experience.
StudySmarter Expert Advice🤫
We think this is how you could land Templater
✨Tip Number 1
Get to know the company inside out! Research Howdens, their values, and what makes them tick. This way, when you chat with them, you can show off your knowledge and passion for the role.
✨Tip Number 2
Practice your pitch! Be ready to talk about your experience in digital templating and how it relates to the job. Highlight your customer service skills and how you ensure quality in every project.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They might give you insider tips or even put in a good word for you. Plus, it shows you're genuinely interested in being part of the team.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Templater
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your background in digital laser templating and any relevant trade experience to catch our eye!
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for the Templater role. Share specific examples of how you've delivered exceptional customer service and maintained high-quality standards in your previous roles.
Show Off Your Technical Skills:If you’ve got experience with CAD systems or interpreting technical plans, make sure to mention it! We love seeing candidates who can demonstrate their technical know-how and attention to detail.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Howdens
✨Know Your Measurements
Before the interview, brush up on your digital laser templating skills. Be ready to discuss specific techniques you've used in the past and how you ensure accuracy. This will show that you understand the core responsibilities of the Templater role.
✨Showcase Your Customer Service Skills
Since this role is customer-facing, prepare examples of how you've delivered exceptional service in previous positions. Think about times when you went above and beyond for a client, as this will highlight your commitment to quality service.
✨Familiarise Yourself with Health & Safety Regulations
Make sure you have a solid understanding of relevant Health & Safety regulations. Be prepared to discuss how you’ve applied these in your previous roles, as safety is a top priority in this position.
✨Demonstrate Your Technical Savvy
If you have experience using CAD systems, be ready to talk about it! Discuss how you interpret technical plans and drawings, and how this skill has helped you in your previous work. This will show that you're not just hands-on but also technically proficient.
