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For Companies At a Glance
- Tasks: Support customers and the sales team while building long-term relationships in the building trade.
- Company: Join Howdens, a top employer for apprentices with a focus on career growth.
- Benefits: Earn £15,000, enjoy paid holidays, and benefit from staff discounts and team outings.
- Why this job: Kickstart your career with hands-on experience and training in a dynamic environment.
- Qualifications: Strong communication skills and a desire to learn in a supportive team.
- Other info: 15-month apprenticeship with opportunities for personal and professional development.
The predicted salary is between 800 - 1400 £ per month.
Join Howdens and launch your career as an Apprentice Business Developer. At Howdens, we take immense pride in being recognised as a leading employer of apprentices. Our commitment to nurturing talent and creating long-term career opportunities is evident through our placement in the prestigious Top 100 Apprenticeship Employers table in both 2022 and 2023.
The Opportunity:
Your key responsibilities will include:
- Provide potential and existing customers with the highest level of customer service and support the wider sales team in generating and chasing leads.
- Focus on effective customer account management, aiming to increase the company's customer base and develop long term collaborative relationships within the building trade.
- Maintain up to date product and industry knowledge.
- Use creative marketing materials to promote Howdens products, depot events and sales periods to new and existing customers.
- Keep in touch with both depots lead banks regularly via the telephone and using our customer engagement messaging tool.
- Develop long term collaborative relationships with customers.
- Proactively gain new accounts, repeat business, and generate qualified leads for the team through outgoing sales calls.
- Process sales for customers using the in store payment systems, quoting correct pricing, delivery date and stock requirements.
Requirements:
We are looking for people with the following qualities who want to learn new skills in a Depot environment:
- Strong communication skills.
- Ability to build strong relationships.
- Good customer service skills.
- Target driven.
- Excellent attention to detail.
- Ability to work autonomously and use own initiative.
- Effective planning and organising abilities.
- Capability to prioritise and manage own workload effectively.
- A strong desire for continuous personal and professional development.
- The right to work in the UK and related evidence.
The Apprenticeship:
Customer Service Practitioner Level 2 - Intermediate Apprenticeship. Training provided by our in-house Learning & Development Team. Support from external training providers. A 15-month program, including a minimum 12-month learning period and end-point assessment. Apprentices without Level 1 English and maths qualifications will be supported in achieving this level before undertaking the Level 2 English and maths test for the end-point assessment and apprenticeship completion.
Rewards and Benefits:
We believe in recognising and rewarding the hard work and dedication of our team members. In return for your commitment, you will receive:
- A competitive £15,000 salary.
- Paid holiday entitlement.
- A generous matched contribution Pension Scheme.
- Team incentives and outings.
- Staff discount on Howdens products.
About Us:
Howdens Joinery is the UK's premier trade kitchen supplier, offering a vast range of products in kitchens, joinery, and hardware. With over 800 depots across the UK and Europe, we have earned the trust of more than 460,000 loyal trade professionals. Our ambitious growth agenda and entrepreneurial ethos make us an exciting place to build a career. Our dedication to our people has earned us recognition as one of the 10 Best Big Companies to Work For.
Apprentice Business Developer in Shadwell employer: Howdens
Contact Detail:
Howdens Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apprentice Business Developer in Shadwell
✨Tip Number 1
Get to know the company! Research Howdens and understand their values, products, and culture. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and even lead to referrals.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions and role-play with a friend. The more comfortable you are, the better you'll perform when it counts.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Howdens team.
We think you need these skills to ace Apprentice Business Developer in Shadwell
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Use a friendly tone and share a bit about your interests or experiences that relate to the role.
Tailor Your Application: Make sure to customise your application for the Apprentice Business Developer role. Highlight your customer service skills and any relevant experience you have. We love seeing how you can contribute to our team!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and long-winded sentences. Make it easy for us to see why you’re a great fit for the position.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Howdens
✨Know Your Stuff
Before the interview, make sure you brush up on Howdens' products and services. Familiarise yourself with their customer service approach and recent developments in the building trade. This will show your genuine interest and help you answer questions confidently.
✨Showcase Your Communication Skills
As an Apprentice Business Developer, strong communication is key. Prepare examples of how you've effectively communicated in past roles or situations. Think about times when you built relationships or resolved issues, as these stories will resonate well with the interviewers.
✨Demonstrate Your Customer Service Mindset
Be ready to discuss your understanding of excellent customer service. Share specific instances where you went above and beyond for a customer or how you handled challenging situations. This will highlight your ability to provide top-notch support, which is crucial for this role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, team dynamics, or growth opportunities within Howdens. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
