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- Tasks: Process customer orders and enquiries while ensuring excellent service.
- Company: Join Howden Joinery, the UK's top trade kitchen supplier.
- Benefits: Competitive salary, bonuses, free lunch, and on-site parking.
- Why this job: Be part of a growing team and make a real impact.
- Qualifications: Experience in sales administration and strong communication skills.
- Other info: Friendly environment with great career development opportunities.
The predicted salary is between 28800 - 43200 £ per year.
Howden Joinery is looking for Sales Order Processors to join our team based at our site in Normanton, West Yorkshire. Due to business growth, this Sales Order Processor role offers you a unique opportunity to be part of our bespoke solid surfaces operation as we continue to expand.
What will you be doing as a Sales Order Processor:
- Responsible for allocating and processing all incoming enquiries and orders onto our CRM.
- Process customer orders and enquiries, ensure all orders are checked, and resolve and monitor issues.
- Utilising your previous customer service and sales administration experience, you will be able to communicate effectively with our internal teams, produce reports and provide technical help and support.
What do you need to qualify for the Sales Order Processor:
- Experience in a sales administration environment
- Strong attention to detail and communication skills
- Microsoft Office experience (Excel and Outlook)
- Able to listen well, multi-task and deliver excellent customer service
- Decisive, with the ability to make decisions quickly
- Good time management and workload organisation
- Able to work effectively under pressure and achieve results
What we can offer you:
- Competitive salary, bonus and benefits package
- Free on-site parking
- Free lunch at our on-site canteen
- Friendly and supportive environment offering exceptional reward and recognition
- Pension plan with a company contribution of up to 12%
About Howdens:
Howdens Joinery is the UK’s number one trade kitchen supplier providing thousands of products across kitchens, joinery, and hardware. We have over 800 depots throughout the UK and Europe – making us the first choice for more than 460,000 loyal trade professionals. Last year, our sales reached circa 2.3bn, and we have an ambitious growth agenda.
We’re building a future where world-class service, innovation, and sustainability are embedded within our DNA. If Howdens sounds like the kind of place where you can build and develop your career as a Sales Order Processor, then we’re keen to hear from you.
Sales Order Processor in Normanton employer: Howdens
Contact Detail:
Howdens Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Order Processor in Normanton
✨Tip Number 1
Get to know the company! Research Howden Joinery and understand their values, products, and culture. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. As a Sales Order Processor, you'll need to communicate effectively with internal teams and customers. Role-play common scenarios with a friend or family member to boost your confidence.
✨Tip Number 3
Be ready to showcase your problem-solving skills. Think of examples from your past experience where you've resolved issues quickly and efficiently. This will demonstrate your ability to handle the pressures of the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining Howden Joinery as a Sales Order Processor.
We think you need these skills to ace Sales Order Processor in Normanton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Order Processor role. Highlight your experience in sales administration and customer service, as these are key for us. Use specific examples that showcase your attention to detail and communication skills.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about joining Howdens and how your skills align with the job. Keep it concise but engaging, and don’t forget to mention your ability to work under pressure.
Showcase Your Tech Skills: Since we use CRM systems and Microsoft Office, make sure to mention your proficiency in these areas. If you have experience producing reports or providing technical support, let us know! It’ll show you’re ready to hit the ground running.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s straightforward and ensures your application goes directly to us. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Howdens
✨Know Your CRM Basics
Familiarise yourself with CRM systems, as you'll be processing orders and enquiries on one. Brush up on how to navigate common features and functionalities, so you can confidently discuss your experience and how you can contribute to the team.
✨Show Off Your Attention to Detail
Since this role requires strong attention to detail, prepare examples from your past work where you caught errors or improved processes. Highlighting these experiences will demonstrate your capability to handle orders accurately and efficiently.
✨Communicate Like a Pro
Effective communication is key in this role. Practice articulating your thoughts clearly and concisely. You might even want to role-play common customer scenarios with a friend to showcase your problem-solving skills during the interview.
✨Time Management is Essential
Be ready to discuss how you manage your workload, especially under pressure. Think of specific instances where you successfully juggled multiple tasks and met deadlines, as this will show Howden Joinery that you can thrive in a fast-paced environment.
