At a Glance
- Tasks: Capture precise digital measurements for bespoke solid surface worktops on customer sites.
- Company: Join Howdens, the UK's leading trade kitchen supplier with a supportive culture.
- Benefits: Competitive salary, bonus, company vehicle, pension plan, and 25 days holiday.
- Other info: Ongoing training and career opportunities in a friendly environment.
- Why this job: Make a real impact in a hands-on role while delivering exceptional customer service.
- Qualifications: Experience in digital templating and understanding of Health & Safety regulations required.
The predicted salary is between 30000 - 40000 £ per year.
Join the UK's market‐leading trade kitchen supplier and take the next step in your surveying career with Howdens.
Location: Field‐based covering North London, Hertfordshire & Essex
Reports to: Solid Surface Installation Manager
What Will You Be Doing As a Templater
This is a hands‐on, customer‐facing role where you'll visit customer sites to capture precise digital measurements for bespoke solid surface worktops, delivering accuracy, quality, and a great customer experience at every stage.
Key Responsibilities Include:
- Complete accurate digital template plans in line with standard drawing procedures
- Deliver exceptional customer service during on‐site visits
- Accurately record and submit all order details into the CRM system
- Assess site conditions to ensure safe, compliant, and successful installations
- Work closely with template support and technical teams
- Maintain a right‐first‐time approach to all worktops
- Support continuous improvements in safety, quality, and operational efficiency
Knowledge & Experience
What do you need to succeed:
- Proven experience in digital laser templating for solid surface worktops
- Background in the trade, merchant, or construction sector
- Understanding of relevant Health & Safety regulations
- Ability to accurately measure and template kitchen surfaces
- Experience using CAD systems (preferred)
- Ability to interpret technical plans and drawings
Skills & Abilities
- Strong communication skills, both written and verbal
- Customer‐focused with a commitment to high‐quality service
- Confident using Microsoft Office (Excel, Outlook)
- High attention to detail and excellent problem‐solving ability
- Ability to work under pressure, manage time effectively, and meet deadlines
- Organised, flexible, and proactive with a safety‐first mindset
What Can We Offer You
- Competitive salary + bonus + use of company vehicle
- Pension plan with up to 12% company contribution
- 25 days holiday + bank holidays, with options to buy additional days
- Staff discount
- Ongoing training, development, and career opportunities
- A friendly, supportive environment with excellent recognition and rewards
Howdens is founded on the principle of being Worthwhile for ALL concerned. We're working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email recruitmentteam@howdens.com with the job title and location, and we will be happy to help you.
Templater in London employer: Howdens
Howdens is an exceptional employer, offering a dynamic and supportive work environment for Templaters in North London, Hertfordshire, and Essex. With competitive salaries, generous holiday allowances, and a strong commitment to employee development, we prioritise your growth and well-being. Join us to be part of a team that values quality service and fosters a culture of inclusivity and recognition.
StudySmarter Expert Advice🤫
We think this is how you could land Templater in London
✨Tip Number 1
Get to know the company inside out! Research Howdens, their values, and what they stand for. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to templating and customer service. Think about your past experiences and how they relate to the role. Confidence is key, so rehearse until you feel ready to shine!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Templater in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Templater role. Highlight your background in digital laser templating and any relevant experience in the trade or construction sector.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for this hands-on, customer-facing role. Share specific examples of how you've delivered exceptional customer service and maintained high-quality standards in your previous roles.
Show Off Your Technical Skills:If you’ve got experience with CAD systems or interpreting technical plans, make sure to mention it! We love seeing candidates who can demonstrate their technical abilities and attention to detail.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Howdens
✨Know Your Measurements
Before the interview, brush up on your knowledge of digital laser templating and how to take precise measurements. Be ready to discuss your experience in this area and any specific tools or techniques you’ve used. This will show that you’re not just familiar with the role but also passionate about delivering accuracy.
✨Showcase Your Customer Service Skills
Since this role is customer-facing, think of examples where you've provided exceptional service. Prepare to share stories that highlight your communication skills and ability to handle challenging situations. This will demonstrate your commitment to a great customer experience, which is key for Howdens.
✨Familiarise Yourself with Health & Safety Regulations
Understanding health and safety regulations is crucial in this role. Make sure you can discuss relevant regulations confidently and how you’ve applied them in past roles. This will show that you prioritise safety and compliance, aligning with Howdens' values.
✨Be Ready to Discuss Technical Plans
Since interpreting technical plans and using CAD systems is part of the job, be prepared to talk about your experience with these tools. If possible, bring examples of your work or be ready to explain how you approach reading and executing technical drawings. This will highlight your technical proficiency and attention to detail.
