At a Glance
- Tasks: Coordinate field activities and manage installation schedules for bespoke stone worktops.
- Company: Join Howdens, a leading manufacturer with a focus on quality and customer service.
- Benefits: Enjoy a competitive salary, bonus, free lunch, and a generous pension plan.
- Other info: Work in a friendly environment with great recognition and career growth opportunities.
- Why this job: Be part of a dynamic team that values collaboration and customer satisfaction.
- Qualifications: Strong communication skills and the ability to handle customer queries effectively.
The predicted salary is between 30000 - 40000 £ per year.
Howdens is looking for an installation planner to join our team based at our manufacturing site in Normanton, West Yorkshire, where we produce and manufacture bespoke stone worktops. This is an exciting opportunity that will contribute to our continued success, enable us to deliver our forecasted growth, and extend our service to our customers.
Location: Normanton (On-site)
Contract Type: Full-Time – Permanent
Shift: Monday - Friday, one week 9am-5 pm, one week 8am-4pm
Hiring Manager: Planning Team Leader
What you will be doing as an Installation Planner:
- Responsible for the coordination of all field-based activities, including managing the sub‑contractors diary and assisting with allocating and confirming times with the installations team and customers.
- Booking templates, installations, remakes and remedials.
- Assist with allocating collection times for the installation teams.
- Managing the planning inbox and dealing with customer queries in a timely and professional manner.
What do you need to qualify for the Installation Planner:
- The ability to communicate across different levels within the business and remain calm under pressure.
- Able to work collaboratively as part of the wider customer service team.
- The ability to resolve challenging customer queries whilst always keeping the end‑user experience top of mind.
What can we offer you as an Installation Planner:
- Competitive salary, bonus, and benefits package.
- Pension plan with a company contribution of up to 12%.
- Free on-site parking.
- Free lunch at our on-site canteen.
- A friendly and supportive environment offering exceptional reward and recognition.
Please note that candidates applying for this role must have a valid right to work in the UK; we do not offer sponsorship of employment for any depot positions at this time. We appreciate your understanding.
Installation Planner employer: Howdens
Howdens is an excellent employer, offering a supportive and collaborative work environment at our Normanton manufacturing site. With competitive salaries, generous benefits including a pension plan with up to 12% company contribution, and free on-site amenities like lunch and parking, we prioritise employee well-being and growth. Join us to be part of a team that values your contributions and fosters professional development in a thriving industry.
