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- Tasks: Join our team to drive sales and provide exceptional customer service at the trade sales counter.
- Company: Howdens, a leading supplier with a focus on customer satisfaction and growth.
- Benefits: Competitive salary, monthly bonuses, staff discounts, and generous holiday allowance.
- Other info: Exciting team outings and career development opportunities await you!
- Why this job: Be the face of Howdens and build lasting relationships with customers while thriving in a dynamic environment.
- Qualifications: Strong customer service skills, sales focus, and ability to thrive in fast-paced settings.
The predicted salary is between 25000 - 32000 £ per year.
We’re excited to offer an opportunity to join our team and play a key role in growing our Counter Sales and support the continued success of the depot with Business Development. As a Trade Sales Counter Person, you will be the face of Howdens, providing potential and existing customers with outstanding service and support. As part of the wider sales team, you will contribute to generating and following up on leads, helping to drive sales growth. You will process sales for customers, ensuring accurate pricing, delivery dates, and stock requirements. Your effective customer account management skills will aim to expand our customer base and develop long‑term collaborative relationships with our trade customers. Maintaining up‑to‑date product and industry knowledge will be a priority, allowing you to provide informed recommendations and assistance to our valued customers. Thriving in fast‑paced environments, you’ll demonstrate strong prioritisation and organisational skills as a Trade Sales Counter Person, ensuring smooth operations at the trade sales counter.
Skills and attributes you need to be a successful Trade Sales Counter Person:
- Customer service
- Thrives in fast‑paced environments
- An eye for design
- Sales-focused
- Prioritisation and organisation skills
- Communication
What you get from us as a Trade Sales Counter Person:
- Competitive base salary
- Monthly depot bonus
- OTE Team incentives and outings
- Competitive Pension Plan with a maximum company contribution of 12%
- 24 days holiday, rising to 26 days after 5 years
- Staff discount on Howdens products
- Buy as you earn share scheme
Please note that candidates applying for this role must have a valid right to work in the UK; we do not offer sponsorship of employment for any depot positions at this time.
Counter Sales / Business Developer employer: Howdens
Contact Detail:
Howdens Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Counter Sales / Business Developer
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Howdens. Understand their products, values, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Since you'll be the face of Howdens, think of scenarios where you might need to handle tricky customer situations. Role-play with a friend or family member to build your confidence and communication skills.
✨Tip Number 3
Show off your sales focus! Be ready to discuss how you've driven sales growth in previous roles. Use specific examples to highlight your achievements and how you can bring that same energy to the Trade Sales Counter at Howdens.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep yourself fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Counter Sales / Business Developer
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond for customers in the past, as this role is all about providing outstanding support.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the skills and attributes mentioned in the job description. We love seeing candidates who take the extra step to connect their experience with what we’re looking for.
Demonstrate Your Sales Focus: Since this role is sales-focused, include any relevant achievements or experiences that showcase your ability to drive sales growth. Whether it’s hitting targets or developing long-term relationships, we want to know how you can contribute to our success.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Howdens
✨Know Your Products Inside Out
Make sure you brush up on Howdens' products and services before the interview. Being able to discuss specific items and their benefits will show your potential employer that you're genuinely interested and knowledgeable, which is crucial for a role focused on customer service and sales.
✨Demonstrate Your Customer Service Skills
Prepare examples of how you've provided outstanding customer service in the past. Think about situations where you went above and beyond for a customer or resolved a tricky issue. This will help you illustrate your ability to thrive in fast-paced environments and build long-term relationships.
✨Show Off Your Sales Acumen
Be ready to discuss your previous sales experiences and how you’ve contributed to sales growth. Highlight any strategies you've used to generate leads or close deals, as this will align perfectly with the business development aspect of the role.
✨Practice Your Communication Skills
Since communication is key in this role, practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend or family member to get comfortable discussing your skills and experiences in a conversational manner.