At a Glance
- Tasks: Manage and optimise Microsoft Azure and 365 environments while resolving user issues.
- Company: Howdens is the UK's leading trade kitchen supplier with over 900 depots across Europe.
- Benefits: Enjoy a competitive salary, annual bonus, excellent pension, 25 days holiday, and staff discounts.
- Other info: This entry-level role offers growth opportunities in a fast-paced commercial setting.
- Why this job: Join a dynamic team enhancing cloud technologies in a rewarding and inclusive environment.
- Qualifications: Experience in cloud technologies, identity management, and Azure DevOps is essential.
The predicted salary is between 28800 - 48000 € per year.
Howdens Northampton, England, United Kingdom
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Howdens Northampton, England, United Kingdom
Join to apply for the Cloud Support Engineer role at Howdens
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Incredible opportunity in Howdens Joinery Cloud Operation Team. We are looking for a new Cloud Support Engineers to join the team in Northampton.
This is an exciting time to join our Cloud Operations Team as we enhance and invest further in Cloud technologies
We’re looking for a proactive and detail-oriented Cloud Operations Engineer to join our Cloud Operations team. You’ll be instrumental in the day-to-day management, optimisation, and support of our Microsoft Azure and Microsoft 365 environments.
You’ll help ensure our cloud services are secure, available, and aligned with governance and best practice—supporting everything from identity management to cost optimisation, policy enforcement, and user experience monitoring.
What you will be doing as a Cloud Support Engineer:
- Take ownership of users’ issues and identifying appropriate solutions to resolve service incidents and requests.
- Act as a liaison both between Cloud Service Providers (Azure) and Howdens, as well as stakeholders and development teams.
- Take personal accountability for our cloud platforms so that they remain available, secure and performant.
- Create, maintain, administer, and enhance cloud platforms, supporting secure and scalable environments to satisfy both operational, governance, product, and customer needs.
- Working closely with the Cloud Engineering team and Architecture team.
- Implement and enforce cloud governance policies, including security, compliance, and cost controls
- Manage and support identity, access, and authentication services (e.g., Entra ID, MFA, Conditional Access)
- Collaborate with internal teams to manage service lifecycle, change, and incident processes
- Automate and provide analytics on day-to-day operational aspects of our cloud platforms.
- Manage and maintain cost-effective Cloud subscriptions, licenses, and platform across multiple Tenants and Regions.
- Support the BAU schedule of all product changes within the Cloud Platform in collaboration with related leadership and operational teams.
- Support monitoring, alerting and Cloud landscape health.
- To present to and provide expert advice to both technical staff and management on cloud technology and design decisions
Broad experience within the Cloud Technologies and Platforms, including but not limited to:
- Experience of identity as a control plane.
- Entra and Active Directory (Identity Management, Service Principles, Security Groups, Role Management, MFA)
- Ability to manage permissions, monitor performance and optimise services across Microsoft Azure and M365 platforms
- Understanding or working knowledge of FinOps concepts and practices
- Azure DevOps
- M365 tenant administration including PowerApps, SharePoint Online and Power BI
- Key Vaults
- Subscription Management (Resource Groups, cost management)
- Cloud Monitoring
What We Can Offer You
- Competitive salary and annual company bonus
- Excellent pension scheme (company contribution of up to 12%)
- 25 days holiday + bank holidays with the option to buy additional days
- Staff Discount
- Employee Assistance Programme
- Exceptional Reward and Recognition events
Howdens Joinery is the UK’s number one trade kitchen supplier providing thousands of products across kitchens, joinery, and hardware. We have over 900 depots throughout the UK and Europe – making us the first choice for more than 460,000 loyal trade professionals. Last year our sales reached circa 2.3bn, and we have an ambitious growth agenda.
As well as the opportunity to develop within a fast paced and commercial environment, you will be part of a rewarding organisation recognised for excellence in the workplace in the Best Big Companies to Work For.
How To Apply
Howdens is founded on the principle of being Worthwhile for ALL concerned. We’re working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email recruitmentteam@howdens.com with the job title and location, and we will be happy to help you
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#J-18808-LjbffrCloud Support Engineer in Northampton employer: Howdens
Howdens is an exceptional employer, offering a dynamic work environment in Northampton where innovation meets collaboration. With a strong focus on employee growth, competitive salaries, and a comprehensive benefits package including a generous pension scheme and staff discounts, we foster a culture of recognition and support. Join us to be part of a leading organisation that values inclusivity and provides opportunities for professional development in the rapidly evolving field of cloud technology.
StudySmarter Expert Advice🤫
We think this is how you could land Cloud Support Engineer in Northampton
✨Tip Number 1
Familiarise yourself with Microsoft Azure and Microsoft 365 environments. Understanding the specific tools and services used by Howdens will give you an edge in discussions during interviews.
✨Tip Number 2
Showcase your experience with identity management systems like Entra ID and Active Directory. Be prepared to discuss how you've managed permissions and optimised services in previous roles.
✨Tip Number 3
Highlight any experience you have with cloud governance policies and cost management practices. Being able to demonstrate your understanding of FinOps concepts can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your customer-focused mentality and how you've fostered relationships between engineering and application teams. This is crucial for bridging gaps in a Cloud Support Engineer role.
We think you need these skills to ace Cloud Support Engineer in Northampton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in cloud technologies, particularly with Microsoft Azure and Microsoft 365. Use specific examples to demonstrate your skills in identity management, cost optimisation, and cloud governance.
Craft a Compelling Cover Letter:In your cover letter, express your enthusiasm for the Cloud Support Engineer role at Howdens. Mention how your proactive approach and detail-oriented mindset align with their needs, and provide examples of how you've successfully managed cloud platforms in the past.
Showcase Relevant Skills:Clearly outline your technical skills related to the job description, such as experience with Entra ID, Azure DevOps, and cloud monitoring. Highlight any certifications or training that support your qualifications for the role.
Proofread and Edit:Before submitting your application, thoroughly proofread your documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for a Cloud Support Engineer.
How to prepare for a job interview at Howdens
✨Understand Cloud Technologies
Make sure you have a solid grasp of cloud technologies, especially Microsoft Azure and Microsoft 365. Be prepared to discuss your experience with identity management, service principles, and cost optimisation, as these are crucial for the role.
✨Show Your Problem-Solving Skills
As a Cloud Support Engineer, you'll need to take ownership of user issues. Prepare examples of how you've resolved service incidents in the past, highlighting your proactive approach and ability to identify effective solutions.
✨Demonstrate Collaboration Abilities
This role requires working closely with various teams. Be ready to share experiences where you've successfully collaborated with engineering or application teams, bridging gaps between development and operations.
✨Familiarise Yourself with Governance Policies
Understanding cloud governance policies is key. Brush up on security, compliance, and cost control practices, and be prepared to discuss how you've implemented or enforced such policies in previous roles.
