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For Companies At a Glance
- Tasks: Build relationships with trade customers and provide exceptional service daily.
- Company: Howdens is the UK's top trade kitchen supplier with over 900 depots across Europe.
- Benefits: Enjoy a competitive salary, monthly bonuses, 24 days holiday, and staff discounts.
- Why this job: Join a fast-paced environment with growth opportunities and a supportive culture.
- Qualifications: Strong communication skills, customer service experience, and a sales-focused mindset are essential.
- Other info: This role is entry-level and requires valid UK work rights.
The predicted salary is between 28800 - 43200 £ per year.
Overview
Please note this is a 12 months temporary contract. As a Business Developer, you will be vital in building strong relationships with new and existing trade customers. With your friendly and engaging approach, you will contact trade customers on a daily basis via telephone and email, identifying upselling opportunities and delivering exceptional customer service. You will also provide valuable administrative support to the depot, collaborating closely with Kitchen Sales Designers and Territory Sales Representatives to assist in arranging appointments and fuel lead generation. Your proactive attitude and attention to detail will contribute to the efficient running of the depot, enabling the team to reach and exceed depot targets.
Responsibilities
- Build and maintain strong relationships with new and existing trade customers
- Contact trade customers daily by telephone and email
- Identify upselling opportunities and deliver exceptional customer service
- Provide administrative support to the depot
- Collaborate with Kitchen Sales Designers and Territory Sales Representatives to arrange appointments and generate fuel leads
- Support the depot in achieving and exceeding targets
Qualifications / Skills
- Customer service
- Thrives in fast-paced environments
- Strong communicator
- Sales-focused
- Prioritisation and organisation skills
- Curious learner
What You Get From Us
- Competitive base salary
- Monthly depot bonus OTE
- Team incentives and outings
- Competitive Pension Plan with a maximum company contribution of 12%
- 24 days holiday, rising to 26 days after 5 years
- Staff discount on Howdens products
- Buy as you earn share scheme
About Howdens
Howdens Joinery is the UK’s number one trade kitchen supplier providing thousands of products across kitchens, joinery, and hardware. We have over 900 depots throughout the UK and Europe – making us the first choice for more than 460,000 loyal trade professionals. Last year our sales reached circa 2.3bn, and we have an ambitious growth agenda. There is a strong entrepreneurial ethos and the opportunity to develop within a fast-paced and commercial environment. That, along with a competitive salary, development opportunities, and exciting rewards, are among the reasons why our people enjoy working for Howdens – and why we have been named one of the 10 Best Big Companies to Work For .
How To Apply
When you apply, you will need to attach a CV. If this is your first time applying for a role with us, you will need to activate your account when you apply for this role. Please check your email carefully to ensure that you have completed this step. We are unable to view your application if you have not activated your account. Good luck with your application.
Howdens is founded on the principle of being Worthwhile for ALL concerned. We’re working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email with the job title and location, and we will be happy to help you.
Please note that candidates applying for this role must have a valid right to work in the UK, we do not offer sponsorship of employment for any depot positions at this time. We appreciate your understanding.
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Business Developer employer: Howdens
Contact Detail:
Howdens Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Developer
✨Tip Number 1
Familiarise yourself with Howdens' products and services. Understanding the range of kitchens, joinery, and hardware they offer will help you engage more effectively with trade customers and identify upselling opportunities.
✨Tip Number 2
Practice your communication skills. Since you'll be contacting customers daily, being able to convey information clearly and engagingly is crucial. Consider role-playing scenarios with friends or family to build confidence.
✨Tip Number 3
Network with current or former employees of Howdens. They can provide insights into the company culture and expectations for the Business Developer role, which can give you an edge during interviews.
✨Tip Number 4
Showcase your proactive attitude. During any interactions, whether in interviews or networking, highlight examples from your past where you've taken initiative to solve problems or improve processes, as this aligns with the role's requirements.
We think you need these skills to ace Business Developer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and sales. Use specific examples that demonstrate your ability to build relationships and identify upselling opportunities.
Craft a Compelling Cover Letter: Write a cover letter that showcases your friendly and engaging approach. Mention how your proactive attitude and attention to detail can contribute to the efficient running of the depot.
Highlight Relevant Skills: Emphasise skills such as communication, organisation, and prioritisation in your application. These are key attributes for the Business Developer role and should be clearly presented.
Follow Application Instructions: Ensure you activate your account when applying. Double-check that all required documents are attached and that you've followed any specific instructions provided by Howdens.
How to prepare for a job interview at Howdens
✨Showcase Your Communication Skills
As a Business Developer, strong communication is key. Be prepared to demonstrate your ability to engage with customers effectively. Practice articulating your thoughts clearly and confidently, as this will reflect your capability to build relationships.
✨Highlight Your Customer Service Experience
Since the role involves delivering exceptional customer service, share specific examples from your past experiences where you successfully resolved customer issues or enhanced their experience. This will show that you understand the importance of customer satisfaction.
✨Demonstrate Your Sales Acumen
Prepare to discuss your sales strategies and any upselling techniques you've used in previous roles. Being able to articulate how you identify opportunities for growth will be crucial in showcasing your fit for the position.
✨Emphasise Your Organisational Skills
The role requires prioritisation and organisation. Be ready to talk about how you manage your time and tasks effectively, especially in fast-paced environments. Providing examples of how you’ve successfully juggled multiple responsibilities will strengthen your application.
