At a Glance
- Tasks: Support customers and the sales team while developing long-term relationships in a dynamic environment.
- Company: Howdens is a leading trade kitchen supplier with over 800 depots across the UK and Europe.
- Benefits: Enjoy paid holidays, team outings, and staff discounts on products.
- Why this job: Join a top apprenticeship employer and kickstart your career with hands-on experience and training.
- Qualifications: No specific qualifications required, just a desire to learn and grow in a supportive team.
- Other info: This is a 13-month apprenticeship with opportunities for personal and professional development.
Join Howdens and Launch Your Career as an Apprentice Business Developer. At Howdens, we take immense pride in being recognised as a leading employer of apprentices. Our commitment to nurturing talent and creating long-term career opportunities is evident through our placement in the prestigious Top 100 Apprenticeship Employers table in both 2022 and 2023.
The Opportunity: Apprentice Business Developer
Responsibilities:
- Provide potential and existing customers with the highest level of customer service and support the wider sales team in generating and chasing leads.
- Focus on effective customer account management, aiming to increase the company's customer base and develop long term collaborative relationships within the building trade.
- Maintain up to date product and industry knowledge.
- Use creative marketing materials to promote Howdens products, depot events and sales periods to new and existing customers.
- Keep in touch with both depots lead banks regularly via the telephone and using our customer engagement messaging tool.
- Develop long term collaborative relationships with customers.
- Proactively gain new accounts, repeat business, and generate qualified leads for the team through outgoing sales calls.
- Process sales for customers using the in store payment systems, quoting correct pricing, delivery date and stock requirements.
Requirements:
- Ability to build strong relationships.
- Excellent attention to detail.
- Ability to work autonomously and use own initiative.
- Effective planning and organising abilities.
- Capability to prioritise and manage own workload effectively.
- A strong desire for continuous personal and professional development.
- The right to work in the UK and related evidence.
The Apprenticeship: Level 2 Diploma in Customer Service. Training provided by in house Learning & Development Team. Support from external training provider. 13 month programme (Essential Skills offered – Reading, Writing, Maths, IT).
Rewards and Benefits: We believe in recognising and rewarding the hard work and dedication of our team members. In return for your commitment, you will receive: Paid holiday entitlement, team incentives and outings, staff discount on Howdens products.
About Us: Howdens Joinery is the UK's premier trade kitchen supplier, offering a vast range of products in kitchens, joinery, and hardware. With over 800 depots across the UK and Europe, we have earned the trust of more than 460,000 loyal trade professionals. Our ambitious growth agenda and entrepreneurial ethos make us an exciting place to build a career. Our dedication to our people has earned us recognition as one of the 10 Best Big Companies to Work For.
Apprentice Admin/Business Developer employer: Howdens
Contact Detail:
Howdens Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apprentice Admin/Business Developer
✨Tip Number 1
Familiarise yourself with Howdens' products and services. Understanding their offerings will not only help you in conversations during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Howdens on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can be beneficial for your application.
✨Tip Number 3
Prepare to discuss your customer service experiences in detail. Think of specific examples where you've successfully built relationships or resolved issues, as this aligns closely with the responsibilities of the role.
✨Tip Number 4
Showcase your enthusiasm for learning and development. Since this is an apprenticeship, emphasising your eagerness to grow and acquire new skills will resonate well with the hiring team.
We think you need these skills to ace Apprentice Admin/Business Developer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Apprentice Admin/Business Developer position at Howdens. Tailor your application to highlight how your skills and experiences align with these.
Craft a Compelling CV: Your CV should be clear and concise, showcasing relevant experience, skills, and education. Emphasise any customer service or sales experience, as well as your ability to build relationships and work autonomously.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific reasons why you want to join Howdens and how you can contribute to their success as an Apprentice Business Developer.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are key qualities for this role.
How to prepare for a job interview at Howdens
✨Research Howdens
Before your interview, take some time to learn about Howdens, their products, and their values. Understanding the company’s mission and recent developments will help you answer questions more effectively and show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As an Apprentice Admin/Business Developer, customer service is key. Prepare examples from your past experiences where you provided excellent service or resolved issues. This will demonstrate your ability to build strong relationships with customers.
✨Demonstrate Initiative
The job requires the ability to work autonomously and use your own initiative. Be ready to discuss situations where you took the lead on a project or solved a problem independently, showcasing your proactive approach.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about the training process, team dynamics, or opportunities for growth within the company. This shows your enthusiasm for the role and your desire to learn and develop.