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- Tasks: Deliver engaging training to empower colleagues in using systems confidently.
- Company: Join Howdens, the UK's top trade kitchen supplier with a supportive culture.
- Benefits: Competitive salary, company car, pension plan, and 25 days holiday.
- Why this job: Make a real impact by helping others succeed through effective training.
- Qualifications: Experience in delivering technical training and strong communication skills.
- Other info: Field-based role with travel across the UK and opportunities for growth.
The predicted salary is between 28800 - 43200 ÂŁ per year.
Job Description
Howdens is looking for a talented Systems Trainer to join our dedicated Learning & Development team, which plays a key role in supporting our Trade teams to deliver exceptional service. In this role, you’ll empower colleagues across the UK, from new starters to experienced professionals, to use our systems with confidence, accuracy, and consistency.
At Howdens, we’re proud to be the UK’s number one trade kitchen supplier, with over 900 depots and a growing team of more than 11,000 people. We’re committed to investing in our people and equipping them with the tools and support they need to thrive.
If you're a confident communicator who enjoys making technical information easy to understand and have a passion for helping others succeed, this is a fantastic opportunity to make a meaningful impact across our national network.
Location |Â Newcastle & North East (Field-based UK-wide travel required)
Contract |Â Full-time | Permanent
What Will You Be Doing as a Systems Trainer:
- Delivering engaging face-to-face and virtual systems training to depot-based Trade teams
- Supporting the rollout of new systems and system updates through tailored training sessions
- Working with subject matter experts to create and maintain practical, easy-to-understand training materials (e.g. “How Do I” guides)
- Adapting your training style to suit various learning preferences and digital confidence levels
- Using internal tools like the Learning Management System (LMS) to record training activity and support performance tracking
- Building strong relationships in depots and acting as a trusted point of contact for systems support and capability building
- Providing feedback on training needs and content improvements to the Systems Training Team Leader
- Staying up to date with business priorities and system changes to ensure training remains relevant
- This is a field-based role requiring frequent UK-wide travel and occasional overnight stays. You’ll work flexibly across regions as part of a supportive national team of Systems Trainers.
What Do You Need to Qualify for the Systems Trainer Role:
Essential:
- Proven experience in delivering systems or technical training
- Confident in both face-to-face and virtual training environments
- Ability to explain systems in a clear, simple, and engaging way
- Highly organised, adaptable, and responsive to business needs
- Strong communication, coaching, and relationship-building skills
- Able to manage your schedule independently and meet training deadlines
- Proficient in Microsoft Office tools
Desirable:
- Experience working in or supporting a trade/retail depot environment
- Familiarity with Howdens internal systems (e.g. K8, CAD, Live Stock, Account Management, ROP)
- Experience delivering training across multiple regions and working with varied stakeholder groups
What can we offer you as a Systems Trainer:
- Competitive Salary + Bonus
- Company Car
- Pension Plan with a maximum company contribution of 12%
- 25 days holiday + bank holidays
- Staff discount
- Ongoing support and development
- Friendly and supportive environment offering exceptional reward and recognition
About Us:
Howdens Joinery is the UK’s number one trade kitchen supplier, providing thousands of products across kitchens, joinery, and hardware. We have over 900 depots throughout the UK and Europe, making us the first choice for more than 460,000 loyal trade professionals. With an ambitious and credible growth plan, we continue to build on our £2.2 billion sales made last year.
There is a strong entrepreneurial ethos and the opportunity to develop within a fast-paced and commercial environment. That, along with a competitive salary, development opportunities, and exciting rewards, are among the reasons why our people enjoy working for Howdens – and why we have been named as one of the 10 Best Big Companies to Work For.
How to Apply:
We are building a future where world-class service, innovation, and sustainability are embedded within our DNA. If Howdens sounds like the kind of place where you can build and develop your career as a Systems Trainer, then we are keen to hear from you.
You will need to activate your account when you apply for this role. Please check your email carefully to ensure that you have completed this step. We are unable to view your application if you have not activated your account.
Howdens is founded on the principle of being Worthwhile for ALL concerned. We’re working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email with the job title and location, and we will be happy to help you.
Systems Trainer Newcastle & North East employer: Howdens Joinery
Contact Detail:
Howdens Joinery Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Systems Trainer Newcastle & North East
✨Tip Number 1
Get to know the company inside out! Research Howdens, their values, and their systems. This way, when you get that interview, you can show them you’re not just another candidate but someone who genuinely understands their mission.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice your training delivery skills! Since the role involves teaching others, consider doing mock training sessions with friends or family. This will help you refine your style and boost your confidence before the real deal.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Howdens team and ready to make an impact!
We think you need these skills to ace Systems Trainer Newcastle & North East
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the Systems Trainer role. Use keywords from the job description to show that you understand what Howdens is looking for.
Showcase Your Training Skills: Since this role is all about delivering training, share specific examples of your past training experiences. Talk about how you made complex information easy to understand and engaging for your audience.
Be Clear and Concise: When writing your application, keep it straightforward. Avoid jargon and make sure your points are easy to follow. Remember, clarity is key in both your application and the training you'll be delivering!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, activating your account is a crucial step, so double-check your email for that!
How to prepare for a job interview at Howdens Joinery
✨Know Your Systems
Make sure you’re familiar with the systems Howdens uses, like K8 and CAD. Brush up on how these systems work and think about how you would explain them to someone else. This will show your understanding and ability to simplify complex information.
✨Engage with Examples
Prepare specific examples of how you've delivered training in the past. Think about different learning styles and how you adapted your approach. This will demonstrate your versatility and ability to connect with various audiences.
✨Show Your Communication Skills
Practice explaining technical concepts in a clear and engaging way. You might even want to do a mock training session with a friend or family member. This will help you feel more confident and showcase your communication skills during the interview.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the team. Inquire about the current training materials or how they measure training success. This shows your genuine interest in the position and helps you understand how you can contribute effectively.
