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- Tasks: Coordinate field operations and manage scheduling for installations and customer queries.
- Company: Join Howdens, the UK's top trade kitchen supplier with a strong growth agenda.
- Benefits: Enjoy competitive salary, pension contributions, free lunch, and on-site parking.
- Why this job: Be part of a supportive team in a fast-paced environment with great development opportunities.
- Qualifications: Strong communication skills and ability to handle customer queries under pressure required.
- Other info: Full-time role based in Normanton, with a friendly workplace culture.
The predicted salary is between 28800 - 43200 £ per year.
Howdens is looking for an Installation & Transport Scheduler to join our team at our manufacturing site in Normanton, West Yorkshire, where we specialise in producing bespoke stone worktops. This is a fantastic opportunity to play a key role in our ongoing success, support our growth ambitions, and help us continue to deliver outstanding service to our customers. In this role, you will report to the Planning and Customer Services Manager and serve as the primary point of contact for scheduling templates, installations, and site visits. You will be responsible for coordinating all day-to-day field-based operations and creating effective production plans to ensure we meet our service level agreements (SLAs). Location | Normanton (On site) Contract Type | Full-Time – Permanent Shift | Monday – Friday, one week 9am-5 pm, one week 8am-4pm What you will be doing as an Installation & Transport Scheduler: – Responsible for the coordination of all field-based activities, including managing the subcontractor’s diary and assisting with allocating and confirming times with the installations team and customers – Booking templates, installations, remakes and remedials – Assist with allocating collection times for the installation teams – Managing the planning inbox and dealing with customer queries in a timely and professional manner What do you need to qualify for the Installation & Transport Scheduler: – The ability to communicate across different levels within the business and remain calm under pressure – Able to work collaboratively as part of the wider customer service team – The ability to resolve challenging customer queries whilst always keeping the end-user experience top of mind What can we offer you as an Installation & Transport Scheduler: – Competitive salary, bonus, and benefits package – Pension plan with a company contribution of up to 12% – Free on-site parking – Free lunch at our on-site canteen – A friendly and supportive environment offering exceptional reward and recognition About Howdens: Howdens Joinery is the UK’s number one trade kitchen supplier providing thousands of products across kitchens, joinery, and hardware. We have over 900 depots throughout the UK and Europe, making us the first choice for more than 460,000 loyal trade professionals. Last year our sales reached circa 2.2bn, and we have an ambitious growth agenda. There is a strong entrepreneurial ethos and the opportunity to develop within a fast-paced and commercial environment. That, along with a competitive salary, development opportunities, and exciting rewards, are among the reasons why our people enjoy working for Howdens – and why we have been named one of the 10 Best Big Companies to Work For. How to Apply: We’re building a future where world-class service, innovation, and sustainability are embedded within our DNA. If Howdens sounds like the kind of place where you can build and develop your career, then we’re keen to hear from you. When you apply, you will need to attach a CV for this Installation & Transport Scheduler role. When you apply for this role, you will need to activate your account. Please check your email carefully to ensure that you have completed this step. We are unable to view your application if you have not activated your account. Howdens is founded on the principle of being Worthwhile for ALL concerned. We’re working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email (url removed) with the job title and location, and we will be happy to help you
Installation & Transport Scheduler employer: Howdens Joinery
Contact Detail:
Howdens Joinery Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Installation & Transport Scheduler
✨Tip Number 1
Familiarise yourself with Howdens' products and services, especially their bespoke stone worktops. Understanding the specifics of what they offer will help you communicate effectively during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Highlight your experience in scheduling and coordination roles. Be prepared to discuss specific examples where you've successfully managed multiple tasks or resolved customer queries under pressure, as this is crucial for the Installation & Transport Scheduler position.
✨Tip Number 3
Network with current or former employees of Howdens on platforms like LinkedIn. This can provide you with insider knowledge about the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 4
Prepare questions to ask during the interview that show your enthusiasm for the role and the company. Inquire about the team dynamics, challenges faced in scheduling, and how success is measured in the position to demonstrate your proactive approach.
We think you need these skills to ace Installation & Transport Scheduler
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and qualifications required for the Installation & Transport Scheduler position. Tailor your application to highlight relevant experiences that align with these requirements.
Craft a Tailored CV: Ensure your CV is up-to-date and specifically tailored for this role. Emphasise your experience in scheduling, customer service, and any relevant skills that demonstrate your ability to manage field-based operations effectively.
Write a Compelling Cover Letter: Include a cover letter that showcases your enthusiasm for the role and Howdens as a company. Mention specific examples of how your skills and experiences make you a great fit for the Installation & Transport Scheduler position.
Activate Your Account: Before submitting your application, ensure you activate your account as instructed. Double-check your email for any activation links to avoid any issues with your application being viewed by Howdens.
How to prepare for a job interview at Howdens Joinery
✨Understand the Role
Before the interview, make sure you thoroughly understand the responsibilities of an Installation & Transport Scheduler. Familiarise yourself with scheduling templates, installations, and how to manage subcontractor diaries. This will help you answer questions confidently and demonstrate your knowledge.
✨Showcase Communication Skills
Since this role requires effective communication across different levels, prepare examples of how you've successfully communicated in previous roles. Be ready to discuss how you handle customer queries and maintain professionalism under pressure.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you've resolved challenging customer issues or improved processes. Highlight your ability to keep the end-user experience in mind while finding solutions, as this is crucial for the role.
✨Ask Insightful Questions
Prepare thoughtful questions about Howdens' operations, team dynamics, and growth ambitions. This shows your genuine interest in the company and helps you assess if it's the right fit for you.
