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- Tasks: Be the face of Howdens, delivering exceptional service and support to customers.
- Company: Join the UK's number one trade kitchen supplier with a strong entrepreneurial spirit.
- Benefits: Enjoy competitive salary, monthly bonuses, staff discounts, and generous holiday allowance.
- Why this job: Make a real impact in a fast-paced environment while building lasting customer relationships.
- Qualifications: Strong customer service skills and ability to thrive under pressure.
- Other info: Great career development opportunities in a supportive and inclusive workplace.
The predicted salary is between 28800 - 43200 £ per year.
As a Trade Sales Counter Person, you will be the face of Howdens, providing potential and existing customers with outstanding service and support. As part of the wider sales team, you will contribute to generating and following up on leads, helping to drive sales growth. You will process sales for customers, ensuring accurate pricing, delivery dates, and stock requirements. Your effective customer account management skills will aim to expand our customer base and develop long-term collaborative relationships with our trade customers. Maintaining up-to-date product and industry knowledge will be a priority, allowing you to provide informed recommendations and assistance to our valued customers. Thriving in a fast-paced environment, you'll demonstrate strong prioritisation and organisational skills as a Trade Sales Counter Person, ensuring smooth operations at the trade sales counter.
Skills and attributes you need to be a successful Trade Sales Counter Person:
- Customer service
- Thrives in fast-paced environments
- An eye for design
- Sales-focused
- Prioritisation and organisation skills
- Communication
What you get from us as a Trade Sales Counter Person:
- Competitive base salary
- Monthly depot bonus OTE
- Team incentives and outings
- Competitive Pension Plan with a maximum company contribution of 12%
- 24 days holiday, rising to 26 days after 5 years
- Staff discount on Howdens products
- Buy as you earn share scheme
About Howdens: Howdens Joinery is the UK’s number one trade kitchen supplier providing thousands of products across kitchens, joinery, and hardware. We have over 900 depots throughout the UK and Europe – making us the first choice for more than 460,000 loyal trade professionals. Last year our sales reached circa 2.3bn, and we have an ambitious growth agenda. There is a strong entrepreneurial ethos and the opportunity to develop within a fast-paced and commercial environment. That, along with a competitive salary, development opportunities, and exciting rewards, are among the reasons why our people enjoy working for Howdens – and why we have been named one of the 10 Best Big Companies to Work For.
How to apply: When you apply, you will need to attach a CV. If this is your first time applying for a role with us, you will need to activate your account when you apply for this role. Please check your email carefully to ensure that you have completed this step. We are unable to view your application if you have not activated your account. Good luck with your application.
Howdens is founded on the principle of being Worthwhile for ALL concerned. We’re working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email recruitment@howdens.com with the job title and location, and we will be happy to help you. Please note that candidates applying for this role must have a valid right to work in the UK; we do not offer sponsorship of employment for any depot positions at this time. We appreciate your understanding.
Trade Sales Counter Person employer: Howdens Joinery Co.
Contact Detail:
Howdens Joinery Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Sales Counter Person
✨Tip Number 1
Get to know the company inside out! Familiarise yourself with Howdens' products and services, as well as their values. This will help you stand out during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the role and even lead to referrals, which can boost your chances of landing the job.
✨Tip Number 3
Practice your customer service skills! Since you'll be the face of Howdens, think of scenarios where you can demonstrate your ability to handle customer queries and complaints effectively. Role-playing with a friend can help you feel more confident.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, make sure to activate your account when you apply, so we can easily track your progress and keep you updated on your application status.
We think you need these skills to ace Trade Sales Counter Person
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Trade Sales Counter Person role. Highlight your customer service experience and any sales achievements to grab our attention!
Show Off Your Communication Skills: Since you'll be the face of Howdens, it's crucial to demonstrate your communication skills in your application. Use clear and concise language, and don’t hesitate to showcase any relevant examples of how you've successfully interacted with customers.
Be Organised: We love a candidate who can prioritise! When writing your application, structure it well and ensure all necessary information is easy to find. This shows us you can handle the fast-paced environment we thrive in.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application, and remember to activate your account so we can view your details. Good luck, and we can’t wait to hear from you!
How to prepare for a job interview at Howdens Joinery Co.
✨Know Your Products
As a Trade Sales Counter Person, you'll need to be well-versed in the products Howdens offers. Spend some time before your interview familiarising yourself with their range, especially kitchens and joinery. This knowledge will help you provide informed recommendations and show your commitment to outstanding customer service.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service. Think about situations where you resolved issues or went above and beyond for a customer. This will demonstrate your ability to thrive in a fast-paced environment and your focus on building long-term relationships with trade customers.
✨Demonstrate Your Sales Acumen
Be ready to discuss how you've contributed to sales growth in previous roles. Whether it's through generating leads or following up with customers, highlight your sales-focused mindset. This will align perfectly with Howdens' goal of expanding their customer base.
✨Practice Your Communication Skills
Effective communication is key in this role. Before the interview, practice articulating your thoughts clearly and confidently. You might even want to role-play common customer interactions to showcase your ability to engage with clients and handle inquiries smoothly.
