At a Glance
- Tasks: Be the face of Howdens, delivering exceptional service and support to customers.
- Company: Join the UK's number one trade kitchen supplier with a strong entrepreneurial spirit.
- Benefits: Enjoy competitive salary, monthly bonuses, staff discounts, and generous holiday allowance.
- Why this job: Make a real impact in a fast-paced environment while building lasting customer relationships.
- Qualifications: Strong customer service skills and ability to thrive under pressure.
- Other info: Great career development opportunities in a supportive and inclusive workplace.
The predicted salary is between 28800 - 43200 £ per year.
As a Trade Sales Counter Person, you will be the face of Howdens, providing potential and existing customers with outstanding service and support. As part of the wider sales team, you will contribute to generating and following up on leads, helping to drive sales growth. You will process sales for customers, ensuring accurate pricing, delivery dates, and stock requirements. Your effective customer account management skills will aim to expand our customer base and develop long-term collaborative relationships with our trade customers. Maintaining up-to-date product and industry knowledge will be a priority, allowing you to provide informed recommendations and assistance to our valued customers. Thriving in a fast-paced environment, you'll demonstrate strong prioritisation and organisational skills, ensuring smooth operations at the trade sales counter.
Skills and attributes you need to be a successful Trade Sales Counter Person:
- Customer service
- Thrives in fast-paced environments
- An eye for design
- Sales-focused
- Prioritisation and organisation skills
- Communication
What you get from us as a Trade Sales Counter Person:
- Competitive base salary
- Monthly depot bonus
- Team incentives and outings
- Competitive Pension Plan with a maximum company contribution of 12%
- 24 days holiday, rising to 26 days after 5 years
- Staff discount on Howdens products
- Buy as you earn share scheme
About Howdens:
Howdens Joinery is the UK's number one trade kitchen supplier providing thousands of products across kitchens, joinery, and hardware. We have over 900 depots throughout the UK and Europe – making us the first choice for more than 460,000 loyal trade professionals. Last year our sales reached circa 2.3bn, and we have an ambitious growth agenda. There is a strong entrepreneurial ethos and the opportunity to develop within a fast-paced and commercial environment. That, along with a competitive salary, development opportunities, and exciting rewards, are among the reasons why our people enjoy working for Howdens – and why we have been named one of the 10 Best Big Companies to Work For.
How to apply:
When you apply, you will need to attach a CV. If this is your first time applying for a role with us, you will need to activate your account when you apply for this role. Please check your email carefully to ensure that you have completed this step. We are unable to view your application if you have not activated your account. Good luck with your application.
Howdens is founded on the principle of being Worthwhile for ALL concerned. We're working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email recruitment@howdens.com with the job title and location, and we will be happy to help you.
Please note that candidates applying for this role must have a valid right to work in the UK; we do not offer sponsorship of employment for any depot positions at this time. We appreciate your understanding.
Trade Sales Counter Person in London employer: Howdens Joinery Co.
Contact Detail:
Howdens Joinery Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Sales Counter Person in London
✨Tip Number 1
Get to know Howdens inside out! Familiarise yourself with our products and services so you can impress during interviews. Show us that you're not just another candidate, but someone who genuinely understands what we do.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at industry events. This can give you insider info about the company culture and might even lead to a referral – which is always a bonus!
✨Tip Number 3
Practice your customer service skills! As a Trade Sales Counter Person, you'll be the face of Howdens. Role-play common customer scenarios with friends or family to build your confidence and communication skills.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re serious about joining the Howdens team. Don’t forget to activate your account after applying!
We think you need these skills to ace Trade Sales Counter Person in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Trade Sales Counter Person role. Highlight your customer service experience and any sales achievements to show us you're the right fit!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about working with Howdens and how you can contribute to our team. Keep it friendly and professional!
Follow the Application Steps: Don’t forget to activate your account when applying through our website! It’s super important, as we won’t be able to see your application otherwise. Double-check your email for any activation links.
Show Off Your Knowledge: We love candidates who are informed! Brush up on your product knowledge and industry trends related to kitchens and joinery. This will help you stand out and show us you’re ready to hit the ground running!
How to prepare for a job interview at Howdens Joinery Co.
✨Know Your Products
As a Trade Sales Counter Person, you'll need to be well-versed in the products Howdens offers. Spend some time before your interview familiarising yourself with their range, especially kitchens and joinery. This knowledge will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Customer service is key in this role, so think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to discuss how you handle difficult situations and maintain a positive attitude, as this will demonstrate your ability to thrive in a fast-paced environment.
✨Demonstrate Sales Acumen
Prepare to talk about your sales experience and how you've successfully generated leads or closed deals in the past. Highlight any specific strategies you've used to drive sales growth, as this will align perfectly with what Howdens is looking for in a candidate.
✨Practice Your Communication Skills
Effective communication is crucial for this position. Before the interview, practice articulating your thoughts clearly and concisely. You might even want to do a mock interview with a friend to get comfortable discussing your skills and experiences, ensuring you come across as confident and engaging.